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- Tasks: Take orders and make calls to elderly customers, providing exceptional service.
- Company: Join Wiltshire Farm Foods, a supportive team in Perth, Scotland.
- Benefits: Earn £13.45 per hour, plus bonuses and great company perks.
- Other info: Be part of a caring team with excellent growth opportunities.
- Why this job: Make a difference in the lives of elderly customers while gaining valuable experience.
- Qualifications: Customer service experience and strong telephone skills required.
The predicted salary is between 13 - 14 £ per hour.
Wiltshire Farm Foods seeks a Customer Services Advisor in Perth, Scotland. This role involves taking orders and making outbound calls to mainly elderly customers, offering service that exceeds expectations.
Required are:
- Customer service experience
- Strong telephone skills
- Attention to detail
The position offers £13.45 per hour, a discretionary bonus, excellent company benefits including holidays, a pension scheme, and is part of a supportive team environment.
Part-Time, Elderly-Focused Customer Service Advisor in Perth employer: Wiltshire Farm Foods
Contact Detail:
Wiltshire Farm Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time, Elderly-Focused Customer Service Advisor in Perth
✨Tip Number 1
Make sure to brush up on your customer service skills before the interview. Think about specific examples where you've gone above and beyond for a customer, especially if it involved elderly clients. We want to see how you can bring that extra touch to our team!
✨Tip Number 2
Practice your telephone skills! Since this role involves making outbound calls, try role-playing with a friend or family member. This will help you feel more confident and ensure you can communicate clearly and effectively with our customers.
✨Tip Number 3
Pay attention to detail in everything you do. Whether it's taking notes during your interview or following up with a thank-you email, showing that you care about the little things can really set you apart. We love candidates who are meticulous!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in joining our supportive team at Wiltshire Farm Foods.
We think you need these skills to ace Part-Time, Elderly-Focused Customer Service Advisor in Perth
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond for customers, especially if you've worked with elderly clients before!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate attention to detail, so make sure your spelling and grammar are spot on. A well-structured application shows us you care!
Personal Touch Matters: Don’t be afraid to let your personality shine through! We’re looking for someone who can connect with our elderly customers, so share a bit about why you’re passionate about providing excellent service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Wiltshire Farm Foods
✨Know Your Audience
Since you'll be dealing with elderly customers, it's crucial to understand their needs and preferences. Research common challenges they face when ordering and think about how you can make their experience smoother and more enjoyable.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer, especially in a phone-based role, as this will resonate well with the interviewers.
✨Practice Your Telephone Etiquette
Strong telephone skills are a must for this role. Practise speaking clearly and at a comfortable pace. You might even want to do mock calls with a friend to get feedback on your tone and clarity, ensuring you come across as friendly and approachable.
✨Emphasise Attention to Detail
In this role, attention to detail is key. Be ready to discuss how you've demonstrated this skill in previous jobs. Whether it’s accurately taking orders or following up on customer queries, showing that you can handle details meticulously will set you apart.