Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver frozen meals and provide exceptional customer service while working in a coldstore.
- Company: Join Wiltshire Farm Foods, a leading food producer with over 25 years of experience.
- Benefits: Earn £11.45 per hour plus bonuses, enjoy generous leave, and receive retail discounts.
- Why this job: Make a real difference by bringing delicious meals to customers' doors, rain or shine.
- Qualifications: Customer service experience and a full UK manual driving licence required.
- Other info: Flexible team environment with opportunities for personal development and job satisfaction.
The predicted salary is between 11 - 16 £ per hour.
This position is working 32 hours per week, any 4 in 6 days including bank holidays.
Our drivers are the face of our business and their interaction with our customers is crucial to our success. In this role you will be delivering frozen Wiltshire Farm Foods meals and bringing sunshine to our customers' doors (no matter what the weather is doing). As such, you will enjoy meeting people and always be willing to go above and beyond what is expected.
Along with this, you will be occasionally working within our coldstore that runs at a chilly -20ºc. Protective clothing designed to deal with this temperature will be provided along with breaks to warm up and have a hot drink when necessary. You will need to work as part of the wider team always looking to help out the office team. We encourage movement between teams to provide flexibility, job satisfaction, personal development and knowledge of the whole business.
We’re passionate about Making a Real Difference to people’s lives with delicious and nutritious meals for everyone to enjoy.
Wiltshire Farm Foods have been cooking and delivering delicious frozen meals for over 25 years. Part of the apetito group, an award-winning leading food producer for the health and social care sector, providing delicious, nutritious and sustainable meals for people at home or in care. We’re proud to be a Living Wage employer and member of the Ethical Trading Initiative. We support British food and farming and operate a successful programme of waste reduction and resource efficiency across our whole business.
In addition to your salary you will receive a comprehensive training program, generous annual leave holiday entitlement with the ability to buy additional annual leave, retail discounts, free turkey (or voucher) at Christmas and much more! £11.45 per hour + bonus + benefits.
Responsibilities:- Deliver frozen meals to our customers in a timely manner
- Picking orders within the coldstore
- Using our app to update customers deliveries
- Delivering exceptional customer service at all times
- Undertake pre-shift inspection of your van
- Drive safely, responsibly and within the law
- Clean and refuel your van as and when needed
- Contact the office with any discrepancies or delays
- Ensure customer confidentiality
- Helping the office team and picking team when required
- Reporting health and safety, stock quality and mechanical issues
- Assist the team if another member of the team is absent or on holiday
- Essential:
- Experience within a customer service-based role
- Full UK Manual Driving Licence
- Basic computer literacy including use of phone apps
- Evidence of work stability
- Basic secondary education
- Desirable:
- Experience of multi-drop delivery role
- Experience within a care-based role
- Warehouse experience
- Health & Safety awareness
Personal Qualities:
- Friendly, approachable and reliable
- Passionate about delivering excellent customer service
- Good attendance and timekeeping
You must have held a UK manual driving licence for at least 3 years. All offers of employment are subject to a Driving Assessment, Driving Licence checks and DBS checks. As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires a Standard DBS Disclosure.
Customer Delivery Driver/Picker in Hertford employer: Wiltshire Farm Foods
Contact Detail:
Wiltshire Farm Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver/Picker in Hertford
✨Tip Number 1
Get to know the company! Before your interview, check out Wiltshire Farm Foods' values and mission. This will help you connect with the team and show that you're genuinely interested in making a difference in customers' lives.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can go above and beyond for customers. Share examples from your past experiences where you delivered exceptional service.
✨Tip Number 3
Be ready for the cold! Familiarise yourself with working in chilly environments, as you'll be picking orders in a -20ºc coldstore. Mention any relevant experience you have and show that you're prepared for the conditions.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which is exactly what we’re looking for!
We think you need these skills to ace Customer Delivery Driver/Picker in Hertford
Some tips for your application 🫡
Show Your Customer Service Skills: In your application, make sure to highlight any experience you have in customer service roles. We want to see how you've gone above and beyond for customers in the past, as this is key to our success!
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Tailor Your Application: Make sure to tailor your application to the role of Customer Delivery Driver/Picker. Mention your driving experience and any relevant skills that align with what we’re looking for. This shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Wiltshire Farm Foods
✨Know Your Customer Service Skills
Make sure you can talk about your experience in customer service. Think of specific examples where you went above and beyond for a customer. This role is all about making a real difference, so showing your passion for excellent service will definitely impress.
✨Familiarise Yourself with the Role
Read up on what it means to be a Customer Delivery Driver/Picker. Understand the responsibilities like delivering meals and using the app for updates. Being able to discuss how you would handle challenges, like working in a coldstore, will show that you're prepared and adaptable.
✨Show Your Team Spirit
This job involves working closely with others, so be ready to share examples of how you've worked as part of a team in the past. Highlight any experiences where you helped out colleagues or contributed to a positive team environment.
✨Prepare for Practical Assessments
Since this role requires a driving assessment, make sure your driving skills are sharp. Brush up on safe driving practices and be ready to discuss your driving history. Also, think about how you would conduct a pre-shift inspection of your van to ensure safety.