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- Tasks: Take customer orders and provide top-notch service to our lovely elderly clients.
- Company: Join Wiltshire Farm Foods, a caring company dedicated to excellent customer service.
- Benefits: Earn £13.05 per hour plus bonuses and a pension scheme.
- Other info: This is a 9-month fixed-term contract with opportunities for growth.
- Why this job: Make a real difference in the lives of elderly customers while gaining valuable experience.
- Qualifications: Experience in customer service and a friendly telephone manner are essential.
The predicted salary is between 27200 - 27200 £ per year.
Wiltshire Farm Foods in Cannock seeks a Customer Services Advisor for a 9-month maternity cover. This role involves taking customer orders, providing exemplary service, and making outbound courtesy calls primarily to elderly customers.
The ideal candidate should have experience in customer service, a confident telephone manner, and strong attention to detail.
The position offers a salary of £13.05 per hour, along with benefits including a discretionary bonus and pension scheme.
Compassionate Customer Care Advisor — 9-Month FTC in Cannock employer: Wiltshire Farm Foods
Contact Detail:
Wiltshire Farm Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compassionate Customer Care Advisor — 9-Month FTC in Cannock
✨Tip Number 1
Make sure to research Wiltshire Farm Foods and their values. Understanding their mission will help you connect with the role and show that you're genuinely interested in providing exemplary service to their customers.
✨Tip Number 2
Practice your telephone skills! Since this role involves a lot of phone interaction, try role-playing with a friend or family member. This will help you feel more confident and ready to handle customer calls like a pro.
✨Tip Number 3
Highlight your attention to detail during interviews. Share specific examples from your past experiences where your keen eye made a difference in customer service. This will show them you’re the right fit for the job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Compassionate Customer Care Advisor — 9-Month FTC in Cannock
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond for customers, especially if you've worked with elderly clients before!
Be Confident on the Phone: Since this role involves a lot of phone interaction, let us know about your telephone skills. Share examples where you’ve handled calls with confidence and care, as that’s key for us.
Attention to Detail is Key: We love candidates who pay attention to the little things! In your application, mention times when your attention to detail made a difference in your work or helped solve a problem.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Wiltshire Farm Foods
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss your previous experiences and how you've handled difficult situations. Think of specific examples where you provided exemplary service, especially to elderly customers, as this will resonate with what Wiltshire Farm Foods is looking for.
✨Practice Your Telephone Manner
Since this role involves a lot of phone communication, practice speaking clearly and confidently. You might want to do a mock call with a friend or family member to get comfortable. Remember, a warm and friendly tone can make all the difference when dealing with customers over the phone.
✨Show Attention to Detail
Prepare to demonstrate your attention to detail during the interview. You could mention how you ensure accuracy when taking orders or how you follow up on customer queries. This will show that you understand the importance of precision in customer service, especially when working with elderly clients.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how they measure customer satisfaction. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.