At a Glance
- Tasks: Join our HR team to resolve employee relations issues and provide expert advice.
- Company: Wiltshire Council, a friendly workplace with a strong community ethos.
- Benefits: Competitive salary, hybrid working model, and a supportive culture.
- Other info: Great opportunities for career growth and mentoring within the team.
- Why this job: Make a real impact in HR while developing your skills in a dynamic environment.
- Qualifications: CIPD Level 5 in HR and experience in employment law required.
The predicted salary is between 39862 - 41771 £ per year.
Salary: £39,862 - £41,771 per annum Plus 10% Market Plussage.
Hours per week: 37 hours.
Fixed term: 12 months.
Interview date: Friday 12 June 2026.
Position Overview
Join our HR case management team and play a pivotal role in addressing and resolving employee relations issues. Our HR case management teams are dedicated to providing professional HR advice and expertise to managers and schools, using a proactive approach to interpret employment law and internal policies. As a Senior HR Case Adviser, your goal will be to expedite decision‑making and resolve cases efficiently, benefiting both the council and schools. You will provide expert advice on complex employee relations, support council changes, liaise with legal teams, mentor staff, communicate policy changes, and engage with stakeholders to ensure effective HR management and compliance with employment laws.
Responsibilities
- Expedite decision‑making and resolve cases efficiently, benefiting both the council and schools.
- Provide expert advice on complex employee relations.
- Support council changes.
- Liaise with legal teams.
- Mentor staff.
- Communicate policy changes.
- Engage with stakeholders to ensure effective HR management and compliance with employment laws.
Qualifications
- CIPD Level 5 intermediate certificate in Human Resources.
- Extensive workforce experience.
- In‑depth knowledge of employment law and local government practices.
- Talent for influencing others, building relationships, and thriving in a dynamic environment.
Benefits
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community‑based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels supported, with a culture of inclusion, dignity, trust and respect guided by our vision and Our Identity.
Contact Helen Strong, Employee Relations Service Manager. Helen.Strong@wiltshire.gov.uk
Senior HR Case Advisor (Hybrid) in Trowbridge employer: Wiltshire Council
Wiltshire Council is an excellent employer, offering a supportive and inclusive work culture that prioritises positive relationships and employee well-being. With a hybrid working model, employees enjoy flexibility while engaging in meaningful work that directly impacts the community. The council also provides ample opportunities for professional growth and development, making it an ideal place for those looking to advance their careers in HR.
StudySmarter Expert Advice🤫
We think this is how you could land Senior HR Case Advisor (Hybrid) in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wiltshire Council on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how we would handle complex employee relations issues and be ready to share our thought process. This will help us stand out as a knowledgeable candidate.
✨Tip Number 3
Showcase our mentoring skills! Be ready to discuss how we've supported others in previous roles. Highlighting our ability to guide and influence will resonate well with the council's focus on effective HR management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team at Wiltshire Council.
We think you need these skills to ace Senior HR Case Advisor (Hybrid) in Trowbridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior HR Case Advisor role. Highlight your experience in employee relations and any relevant qualifications, like your CIPD Level 5. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how you can contribute to our team. Be sure to mention your knowledge of employment law and your ability to mentor others.
Showcase Your Soft Skills:In HR, soft skills are just as important as technical knowledge. Make sure to highlight your talent for influencing others and building relationships. We love candidates who thrive in dynamic environments and can engage effectively with stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Wiltshire Council
✨Know Your Employment Law
Brush up on your knowledge of employment law and local government practices. Be prepared to discuss how you’ve applied this knowledge in previous roles, especially in complex employee relations cases.
✨Showcase Your Mentoring Skills
As a Senior HR Case Advisor, mentoring is key. Think of examples where you've successfully guided others or improved team performance. Highlight your ability to build relationships and influence others during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare by thinking through potential employee relations issues and how you would approach them, ensuring you demonstrate a proactive mindset.
✨Engage with Stakeholders
Be ready to discuss how you’ve engaged with various stakeholders in past roles. Share specific examples of how you communicated policy changes and ensured compliance, showcasing your collaborative approach.
