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- Tasks: Respond to urgent care alerts and provide personal support to those in need.
- Company: Join Wiltshire Council's compassionate team dedicated to helping others.
- Benefits: Earn £13.90 per hour, plus extra for unsocial hours, with generous holidays and career development.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: No formal qualifications needed; just bring your caring attitude and communication skills.
- Other info: Flexible hours available across various locations in Wiltshire.
Salary: £13.90 per hour
Additional payment: plus 10% extra for qualifying unsocial hours (evenings, weekends, bank holidays) £15.29 per hour
Locations & hours available: Please specify your preferred location and hours in your application:
- West Wiltshire / Trowbridge - 15 hours/week or 22.5 hours/week
- South Wiltshire / Salisbury - 30 hours/week
Urgent Care & Telecare Response Team - Helping People Stay Safe, Supported and Independent
Join our compassionate team helping people stay safe, supported, and independent in their homes - preventing unnecessary hospital admissions.
What you will do
- Respond to urgent care and Telecare alerts
- Provide personal care, meal prep, and emergency support
- Travel across Wiltshire delivering timely, empathetic care
- Work shifts including evenings, weekends, and bank holidays
Who we are looking for
- Caring, empathetic, and dependable
- Comfortable working independently and in a team
- Understanding of elderly or disabled people's needs
- No formal qualifications needed - we will support you to complete the Care Certificate
- Strong communication skills (written and verbal)
Why join Wiltshire Council?
- Generous Holidays: 26 days, rising to 31 after 5 years
- Career Development: Access to training and learning opportunities
- Family-Friendly Policies: Maternity, shared parental leave, and more
- Discounts & Cashback: Supermarkets, retailers, holidays, entertainment
- Pension Scheme: A great local government pension
If you’re looking for a meaningful role where every day matters, apply now and become part of our supportive team.
Under the Health and Social Care Act (Regulated Activities) Regulations 2014, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this full employment history form and once completed please attach it to your application form.
While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.
We understand that AI tools can support candidates in preparing job applications. However, at Wiltshire Council we value authenticity and encourage applicants to ensure their submissions genuinely reflect their own experiences, skills, and motivations.
Please download and read the role description and person specification carefully before you apply as well as Our Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
For more details, contact Britany Robinson, Registered Manager Reablement.
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.
Disability Confident Employer
Application process
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn’t want you to miss out on any important updates or interview invitations. Thank you.
Mobile Responder in Trowbridge employer: Wiltshire Council
Contact Detail:
Wiltshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Responder in Trowbridge
✨Tip Number 1
Get to know the company! Research Wiltshire Council and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their compassionate team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to care roles, like how you would handle emergencies or support vulnerable individuals. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your soft skills! During the interview, highlight your empathy, communication skills, and ability to work both independently and as part of a team. These traits are crucial for a Mobile Responder, so let them know how you embody these qualities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you on their radar as they make their decision.
We think you need these skills to ace Mobile Responder in Trowbridge
Some tips for your application 🫡
Be Authentic: We want to hear your genuine experiences and motivations. Don’t be tempted to use AI tools to craft your application; instead, let your personality shine through in your writing.
Tailor Your Application: Make sure to read the job description and person specification carefully. Highlight how your skills and experiences align with what we’re looking for, especially your caring and empathetic nature.
Complete the Employment History Form: Before you hit that apply button, don’t forget to fill out the full employment history form. Attach it to your application so we can get a complete picture of your background.
Check Your Spam Folder: After applying, keep an eye on your spam/junk folder for any updates from us. We wouldn’t want you to miss out on important communication regarding your application status!
How to prepare for a job interview at Wiltshire Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Mobile Responder role. Familiarise yourself with the responsibilities like responding to urgent care alerts and providing personal care. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Empathy
Since this role involves caring for elderly or disabled individuals, it's crucial to highlight your empathetic nature. Prepare examples from your past experiences where you've shown compassion and understanding, whether in a professional or personal context.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of situations where you had to act quickly and how you managed to provide support effectively. This will show your readiness for the unpredictable nature of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.