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- Tasks: Support HR operations and provide expert advice to managers and schools.
- Company: Join Wiltshire Council, a friendly and inclusive workplace.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in HR.
- Qualifications: CIPD Level 3 or relevant experience, strong organisational skills.
- Other info: Fixed term role with a focus on inclusion and diversity.
The predicted salary is between 25989 - 26824 £ per year.
Salary: £25,989 - £26,824
Hours per week: 32 hours
Fixed term: Until 25/07/2027
Interview date: Friday 27 February 2026.
Join our dynamic HR Case Advisory Team as a HR Assistant on a fixed term contract for 32 hours a week until 25th July 2027 and play a pivotal role in ensuring the seamless operation of HR&OD functions. Our HR case management teams provide expert HR advice to managers and schools, proactively resolving employee relations issues by interpreting employment law and internal policies, procedures and guidance.
In this key role, you will advise managers on various HR issues and will serve as the first point of contact for the HR&OD advisory team. You will be part of a team responsible for managing and responding to queries on the HR Advisory inboxes, using initiative to solve queries or escalate them as needed.
We are looking for a highly motivated individual with a CIPD Level 3 qualification or relevant experience who thrives under pressure and is eager to learn. Our ideal candidate will have strong organisational and planning skills, along with experience in administration support or customer service.
Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. Please download and read the role description and person specification carefully before you apply as well as Our Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Application process: Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn’t want you to miss out on any important updates or interview invitations. Thank you!
HR Assistant Operations - Trowbridge employer: Wiltshire Council
Contact Detail:
Wiltshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Assistant Operations - Trowbridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wiltshire Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you'd handle employee relations issues or respond to queries. We want you to shine and show off that CIPD knowledge!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking professional can set the right tone. It shows you’re serious about the role and respect the interview process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace HR Assistant Operations - Trowbridge
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description and person specification carefully. This will help you understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Be Authentic: While AI tools can be handy, we really value authenticity. Make sure your application reflects your true self, showcasing your unique experiences and motivations. We want to get to know the real you!
Highlight Relevant Experience: When filling out your application, focus on your organisational and planning skills, as well as any experience in administration support or customer service. These are key qualities we're looking for in our HR Assistant.
Check Your Spam Folder: After submitting your application, don’t forget to keep an eye on your spam/junk folder for any updates from us. We wouldn’t want you to miss out on important communications regarding your application status or interview invitations!
How to prepare for a job interview at Wiltshire Council
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the HR Assistant role and the specific responsibilities outlined in the job description. Familiarise yourself with employment law basics and internal policies, as you'll likely be asked how you would handle various HR scenarios.
✨Showcase Your Organisational Skills
Since this role requires strong organisational and planning skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure deadlines are met.
✨Demonstrate Your Customer Service Experience
As the first point of contact for HR queries, it's crucial to highlight your customer service experience. Think of specific instances where you've resolved issues or provided support to others, and be prepared to explain your approach to maintaining a positive relationship with colleagues.
✨Embrace the 'One Council' Ethos
Familiarise yourself with Wiltshire Council's values and the 'One Council' ethos. During the interview, express how you align with these values and how you can contribute to creating a supportive and inclusive work environment. This will show that you're not just looking for a job, but that you genuinely want to be part of their team.
