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- Tasks: Provide administrative support and assist with quality control in the Pensions Fund.
- Company: Join Wiltshire Council, a friendly and inclusive workplace.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Why this job: Kickstart your career in pensions and make a real difference.
- Qualifications: Strong numeracy skills and excellent customer service experience.
- Other info: Great opportunity for career development in a dynamic team.
The predicted salary is between 22000 - 24000 £ per year.
Salary: £25,989 - £26,824
Hours per week: 37 hours
Interview date: Monday 23 February 2026
Are you thinking of starting a career in Pensions? If so, we may have the perfect opportunity for you. We are currently looking for an Employer Services Assistant to join our team! The Wiltshire Pension Fund provides the pension administration for the Local Government Pension Scheme (LGPS) for the Wiltshire area. This involves the management of over £3 billion of assets and serves over 170 employer organisations providing pensions to more than 80,000 members.
As an Employer Services Assistant within the Pensions Fund's Employer Services Team, you will be providing administrative support alongside assisting with quality control checks on incoming work and processing various tasks which will play a crucial role in enhancing the team's efficiency. This role would be great for someone with some office experience, to gain experience in this interesting and important area of work.
Our ideal candidate will have a strong foundation in numeracy alongside a track record of excellent customer service and organisational skills. This role would be suited to an individual with a keen eye for detail, a methodical approach, and outstanding problem-solving skills. While prior experience in pensions is desirable, it is not essential and candidates without such experience will be considered.
Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. Please download and read the role description and person specification carefully before you apply as well as Our Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn’t want you to miss out on any important updates or interview invitations. Thank you!
Employer Services Assistant - Trowbridge employer: Wiltshire Council
Contact Detail:
Wiltshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employer Services Assistant - Trowbridge
✨Tip Number 1
Network like a pro! Reach out to people in the pensions industry, especially those connected to Wiltshire Council. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by researching the Wiltshire Pension Fund. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions related to customer service and problem-solving. Think of examples from your past experiences that highlight your skills. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our friendly team at Wiltshire Council.
We think you need these skills to ace Employer Services Assistant - Trowbridge
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description and person specification carefully. This will help you understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Be Authentic: While it's tempting to use AI tools for your application, we really value authenticity. Make sure your submission reflects your own experiences and motivations. We want to get to know the real you!
Highlight Relevant Skills: In your application, focus on showcasing your strong foundation in numeracy, customer service, and organisational skills. Mention any office experience you have, as this will help us see how you can contribute to our team.
Check Your Spam Folder: After applying, don't forget to regularly check your spam or junk folder for any updates from us. We wouldn't want you to miss out on important communications regarding your application status or interview invitations!
How to prepare for a job interview at Wiltshire Council
✨Know Your Pensions Basics
Before the interview, brush up on the basics of pensions and the Local Government Pension Scheme (LGPS). Understanding how the Wiltshire Pension Fund operates will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about situations where you resolved issues or provided support, as this role requires excellent interaction with employers and members.
✨Demonstrate Attention to Detail
Since the role involves quality control checks, be ready to discuss how you ensure accuracy in your work. Bring up specific instances where your keen eye for detail made a difference, whether in previous jobs or academic projects.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or the challenges they face. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
