Support Worker

Hourly rate: £13.47 – £13.90 (Plus 10% unsocial hours for qualifying shifts)

Hours per week: 37 hours

Interview date: To be confirmed after shortlisting

Rolling advert: We\’re continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

Wiltshire Reablement – Empowering Independence

If you are passionate about helping others and looking to start your career in the care industry, this is the perfect opportunity for you. We believe in nurturing talent from within and offer NVQ apprenticeships and upskilling through practice and skills development.

Main duties of the job

Our Reablement Support Workers provide vital assistance to individuals in their homes post-hospital discharge. They play a pivotal role in helping customers achieve their goals, working closely with dedicated occupational therapists to co-develop personalised reablement plans.

We are seeking individuals with a genuine passion for helping others who are available on a rota basis between 7am to 10pm 365 days a year.

Showcase your flexibility, adaptability, and excellent communication and interpersonal skills.

Embrace teamwork while thriving independently and be part of a rewarding journey, making a positive impact on the lives of others.

About us

Wiltshire Council is a friendly, welcoming place to work, with a \’One Council\’ ethos. That is why we focus on getting the things that matter to our people right.

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

If you have applied for this role within the last six months, you do not need to reapply. Your application will remain on file and will be considered.

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

Please download and read the role description and person specification carefully before you apply.

For more details, contact Lisa Fensome, Team Leader via email at lisa.fensome@wiltshire.gov.uk

This role may be subject to certain successful security checks; please see the role description for more information.

Job responsibilities

Under the guidance and supervision of the Senior Reablement Support Worker (and from time to time other members of the reablement service management team), your role will be to assist customers to achieve the goals and objectives set-out in their person centred reablement support plan.

This will include providing customers with personal care and facilitating customers with daily living activities.

Specific duties and responsibilities include:

• Work with customers to help them regain their independence with daily living skills, including washing, dressing, meal preparation, and personal care
• Safeguard the health, safety and wellbeing of customers as well as colleagues
• Take part in staff development programmes, assuming responsibility for own professional development i.e. undertake all mandatory training relevant to the service and part of the training pathway for the role e.g. Care Certificate and specialist reablement training
• Assist customers with the use of mobility aids and assistive equipment where required
• Deliver reablement support in a range of settings. Primarily customers own homes but, if required, also day centres, day hospitals and in the community
• Assist customers with moving and positioning, adhering to health & safety requirements as well as organisational policy and procedures
• Contribute to daily communications, accurate record keeping, recording actions, interventions and incidents in customers records
• Participate in regular team meetings and customer review meetings, ensuring compliance with the Data Protection Act and maintain customer confidentiality and security of information at all times
• Communicate effectively with the immediate team and other health and social care professionals as appropriate, participate in own supervisions, appraisals and objective setting
• Assist the team with general duties if required e.g. office filing, answering telephone calls, etc
• Work as part of the team, offering a flexible approach to staff rostering
• Abide by the principles and practice set out in the staff handbook.

Person Specification

Experience

• Empathy with the elderly and/or people with a disability and an understanding of their needs
• Ability to work alone and as part of a team
• Ability to prioritise and organise own workload
• A pleasant and helpful manner
• Effective communication both written and oral
• Previous experience of providing care and support to the elderly and/or people with a learning disability.
• Basic knowledge of safeguarding.
• Basic knowledge of regulations relevant to community care

Qualifications

• Care Certificate or equivalent skills and experience with willingness to undertake the required training
• General level of education to GCSE A*-C or equivalent skills and experience
• Previous experience of providing care and support to the elderly and/or people with a learning disability

Specific requirements for this post:

• To work shifts to meet the needs of the service including early morning, evenings, weekends and bank holidays. An unsocial hours payment for unsocial hours working will be paid where appropriate.
• To undertake travel across the Wiltshire area to carry out customer visits.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£13.47 to £13.90 an hour (Plus 10% unsocial hours for qualifying shifts)