Organisational Learning Facilitator - Salisbury

Salary: £34,434 - £37,280 per annum (rising by annual increments to £37,280)

Hours of work: Full Time - 37 hours per week

Contract type: Permanent

Location: The service encourages flexible working and is open to flexible working options. The role will be based at Service Headquarters, Salisbury with the flexibility to work from home / DWFRS Stations / Support Offices. There will be a requirement to attend your base location approximately once a week for key activities and meetings.

This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, and a variety of family friendly schemes including 39 weeks' full pay during maternity leave (subject to qualifying criteria) and health & well-being services.

As an Organisational Learning Facilitator in our Service Improvement department you will:

• Support the process of managing operational/organisational learning through the Operational Effectiveness Database (OED) system
• Monitor trends in data and communicate to appropriate stakeholders where appropriate
• Undertake user engagement to support and promote the use of the OED and gather feedback from teams / departments

What makes you our ideal Organisational Learning Facilitator?

• Have an NVQ 4 or equivalent vocational qualification in a related subject area i.e. Project Management OR significant experience at this level
• Previous experience carrying out a co-ordinating/facilitating role in an office environment or customer service area
• Knowledge of Blue light Service Operational processes
• Approachable with excellent communication skills

You must be able to fulfil the travel requirements of the role, which includes travelling to stations and offices across Dorset & Wiltshire to engage with staff as required. The role may involve some ad-hoc evening working approximately once a month. A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment.

Any offer of employment will be subject to full pre-employment checks which include identity checks, right to work in the UK, medical, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years.

For a chat about this post, please contact James Cheeseman, Station Manager - Operational Learning or Andy Mullins, Watch Manager - Operational Learning and Assurance.

The closing date for applications is Sunday 15 February 2026 (midnight). It is intended that interviews will take place on Wednesday 25 February 2026.

We are dedicated to building a workforce that reflects the diversity of our communities and welcome applications from all suitably qualified individuals regardless of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. All applications will be treated on merit and staff involved in recruitment and selection processes undertake unconscious bias training.

If you hold international qualifications, you will be required to provide official evidence that shows how these compare to UK Qualifications.

If you are experiencing difficulties completing your application or have a need to complete your application in an alternative format due to a disability, please contact HR Resourcing within plenty of time of the closing date of the position you are applying for.