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- Tasks: Provide urgent care and support to individuals in their homes across Wiltshire.
- Company: Join Wiltshire Council, a friendly and inclusive workplace dedicated to community welfare.
- Benefits: Enjoy competitive pay, training opportunities, and additional payments for unsocial hours.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: No formal qualifications needed; empathy and good communication skills are essential.
- Other info: Flexible shifts available; apply quickly as we review applications weekly!
Mobile Responder – Trowbridge
Job Description
Salary: £13.47 – £13.90 per hour (plus 10% unsocial hours)
Hours per week: 15, 22.5 & 37 hours available
Rolling advert: We\’re continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.
Urgent Care & Telecare Response Team – Helping People Stay Safe, Supported and Independent
Join our compassionate team helping people stay safe, supported, and independent in their homes – preventing unnecessary hospital admissions.
What you will do
- Respond to urgent care and Telecare alerts
- Provide personal care, meal prep, and emergency support
- Travel across Wiltshire delivering timely, empathetic care
- Work shifts including evenings, weekends, and bank holidays
Who we are looking for
- Caring, empathetic, and dependable
- Comfortable working independently and in a team
- Understanding of elderly or disabled people\’s needs
- No formal qualifications needed – we will support you to complete the Care Certificate
- Strong communication skills (written and verbal)
Why join Wiltshire Council?
- Generous Holidays: 26 days, rising to 31 after 5 years
- Career Development: Access to training and learning opportunities
- Family-Friendly Policies: Maternity, shared parental leave, and more
- Discounts & Cashback: Supermarkets, retailers, holidays, entertainment
- Pension Scheme: A great local government pension
Explore more benefits here!
If you\’re looking for a meaningful role where every day matters, apply now and become part of our supportive team.
Under the Health and Social Care Act (Regulated Activities) Regulations 2014, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this full employment history form and once completed please attach it to your application form.
While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.
We understand that AI tools can support candidates in preparing job applications. However, at Wiltshire Council we value authenticity and encourage applicants to ensure their submissions genuinely reflect their own experiences, skills, and motivations.
Please download and read the role description and person specification carefully before you apply as well as Our Identity .
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
For more details, contact Britany Robinson, Registered Manager Reablement via email here .
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion .
Disability Confident Employer
Application process
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn\’t want you to miss out on any important updates or interview invitations. Thank you!
Mobile Responder - Trowbridge employer: Wiltshire Council
Contact Detail:
Wiltshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Responder - Trowbridge
✨Tip Number 1
Familiarise yourself with the specific needs of elderly people and those with disabilities. Understanding their challenges will help you demonstrate empathy and a genuine commitment to providing care during your interview.
✨Tip Number 2
Be prepared to discuss your availability for shifts, including evenings and weekends. Since this role requires flexibility, showing that you can accommodate these hours will make you a more attractive candidate.
✨Tip Number 3
Research the Urgent Care & Telecare Response Team's mission and values. Being able to articulate how your personal values align with theirs will show that you're not just looking for any job, but that you're genuinely interested in making a difference.
✨Tip Number 4
Prepare examples from your past experiences where you've demonstrated good communication skills and the ability to work both independently and as part of a team. This will help you stand out as a candidate who can effectively manage the responsibilities of a Mobile Responder.
We think you need these skills to ace Mobile Responder - Trowbridge
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Mobile Responder. Highlight your relevant experiences that align with the role.
Specify Your Availability: In your application, clearly state which area (Trowbridge, Salisbury, or Chippenham) you are applying for and confirm your preferred hours. This shows your attention to detail and helps the employer assess your fit for the role.
Complete Employment History: Before applying, fill out the full employment history form as required. Ensure it is detailed and accurate, as this is crucial for the application process.
Showcase Your Skills: Emphasise your communication skills and ability to work independently and as part of a team in your application. Provide examples of how you've demonstrated empathy and support in previous roles or situations.
How to prepare for a job interview at Wiltshire Council
✨Show Your Empathy
As a Mobile Responder, empathy is key. Be prepared to share examples of how you've supported others in challenging situations, especially the elderly or those with disabilities. This will demonstrate your understanding of the role's emotional demands.
✨Communicate Clearly
Good communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might be asked situational questions, so think about how you would explain your actions in a way that shows your ability to manage your workload effectively.
✨Understand the Role Requirements
Familiarise yourself with the job description and person specification. Be ready to discuss how your experiences align with the responsibilities of a Mobile Responder, particularly in providing personal care and responding to emergencies.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You could inquire about the training process or how the team supports each other during challenging shifts.
