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- Tasks: Provide admin support, handle enquiries, and assist with leisure services.
- Company: Join Wiltshire Council, a forward-thinking local authority focused on community wellbeing.
- Benefits: Competitive hourly rate, flexible working, and opportunities for career growth.
- Other info: Supportive environment with a commitment to inclusion and work-life balance.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Proven admin experience, strong IT skills, and a customer-focused attitude.
The predicted salary is between 13 - 13 £ per hour.
We are looking for an organised, customer-focused Administration Assistant who thrives in a busy environment and enjoys supporting others to deliver high-quality services to the community. This is an opportunity to join a forward-thinking local authority committed to improving health, wellbeing and participation in sport and physical activity across Wiltshire.
You will work alongside experienced professionals in Leisure Services, gaining exposure to a varied workload, modern leisure management systems, and trusted public-sector processes. The role offers scope to develop your administrative expertise, build confidence working with a wide range of stakeholders and grow your career within a large, supportive organisation that values flexibility, learning and work-life balance.
On a day-to-day basis, you will provide comprehensive administrative support, including:
- Handling enquiries from the public
- Maintaining records and databases
- Processing memberships and bookings
- Supporting computerised leisure systems
- Assisting with financial and invoicing tasks
- Organising information
- Producing accurate documentation and reports
- Supporting meetings, projects and service initiatives as required
You will have proven administrative experience, strong IT and communication skills, good attention to detail, and the ability to work calmly and professionally with customers and colleagues. A flexible, team-oriented approach and a commitment to high standards are essential.
If you are motivated by public service and want to play a key role in supporting community leisure services, we would be pleased to hear from you.
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Leisure Admin Assistant employer: Wiltshire Council
Contact Detail:
Wiltshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Admin Assistant
✨Tip Number 1
Get to know the company! Research Wiltshire Council and their leisure services. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in contributing to their community-focused goals.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and customer service. Think about examples from your past experiences that highlight your skills, especially in busy environments where you’ve thrived under pressure.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Wiltshire Council on platforms like LinkedIn. They can provide insider tips and might even give you a heads-up about what the interviewers are really looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace Leisure Admin Assistant
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Showcase Your Customer Focus: Since this role is all about supporting the community, make sure to emphasise your customer service skills. Share examples of how you've successfully handled enquiries or supported others in previous roles to demonstrate your commitment to high-quality service.
Be Authentic: While it's tempting to use AI tools for assistance, we really value authenticity. Make sure your application reflects your true experiences and motivations. We want to get to know the real you!
Apply Through Our Website: Don't forget to submit your application through our official website. It's the best way to ensure it gets to us directly and helps streamline the process. Plus, you'll find all the necessary details there!
How to prepare for a job interview at Wiltshire Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the Leisure Admin Assistant role. Familiarise yourself with the key responsibilities like handling enquiries, maintaining records, and supporting leisure systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your administrative experience and IT skills during the interview. Prepare specific examples of how you've successfully managed tasks in a busy environment. This could include dealing with customer queries or processing memberships, which are crucial for this role.
✨Demonstrate Team Spirit
Since the job requires a flexible, team-oriented approach, be ready to discuss how you've collaborated with others in previous roles. Share stories that illustrate your ability to work well with colleagues and support community services, as this aligns with the council's values.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, ongoing projects, or how the council supports professional development. It shows your enthusiasm for the role and helps you gauge if it's the right fit for you.