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- Tasks: Provide housing advice and support to those facing homelessness in your community.
- Company: Join Wiltshire Council, a friendly and inclusive workplace committed to making a difference.
- Benefits: Competitive salary, hybrid working model, and a supportive team environment.
- Other info: Great career growth opportunities in a dynamic and supportive setting.
- Why this job: Empower individuals to improve their housing prospects and make a real impact.
- Qualifications: Knowledge of housing law and a passion for helping others.
The predicted salary is between 34434 - 36363 £ per year.
Our Housing Solutions team ensures customers are able to get housing advice and help if they are homeless or threatened with homelessness. The aim is to help people in housing need find suitable and affordable housing.
In this crucial role, you will provide advice, work proactively to prevent or relieve homelessness, and assess housing needs for the council's Housing Register. You'll collaborate with various departments and agencies to fulfil our statutory responsibilities to homeless people and help others in housing need in our challenging housing market.
We are looking for someone who not only has knowledge of landlord & tenant, allocations and homelessness law, but also someone who is empathetic, adaptable, customer-focused and able to work in a trauma-informed way.
Be the change you want today, advise and support those in your community in unsuitable housing and empower them to improve their housing prospects through applying for this role and securing your future.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Application criteria
Please download and read the role description and person specification carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement. Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees.
Housing Solutions Officer employer: Wiltshire Council
Contact Detail:
Wiltshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officer
✨Tip Number 1
Get to know the Housing Solutions team and what they do! Research their projects and values so you can speak confidently about how you fit into their mission during interviews. This shows you're genuinely interested in making a difference.
✨Tip Number 2
Practice your interview skills with a friend or family member. Focus on common questions related to housing law and customer service. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Network with professionals in the housing sector. Attend local events or join online forums where you can connect with others who share your passion for helping those in need. You never know who might have a lead on a job!
✨Tip Number 4
Apply through our website for the best chance of landing that role! Tailor your application to highlight your empathy and adaptability, as these qualities are key for a Housing Solutions Officer. Let's get you that job!
We think you need these skills to ace Housing Solutions Officer
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description and person specification carefully. This will help you understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Be Authentic: While AI tools can be handy, we really value authenticity. Make sure your application reflects your true self, showcasing your unique experiences and motivations that align with the role of Housing Solutions Officer.
Show Your Empathy: In this role, empathy is key! Use your written application to demonstrate how you've supported others in housing need or similar situations. Share specific examples that show your understanding and commitment to helping those in challenging circumstances.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you're keen on joining our friendly team at Wiltshire Council!
How to prepare for a job interview at Wiltshire Council
✨Know Your Stuff
Make sure you brush up on landlord and tenant law, allocations, and homelessness legislation. Being well-versed in these areas will not only show your expertise but also demonstrate your commitment to helping those in housing need.
✨Show Your Empathy
This role requires a strong sense of empathy and understanding. Prepare examples from your past experiences where you've successfully supported individuals facing challenges. This will highlight your ability to work in a trauma-informed way.
✨Collaborate Like a Pro
Since you'll be working with various departments and agencies, think about how you can showcase your teamwork skills. Be ready to discuss instances where you've collaborated effectively to achieve a common goal.
✨Be Authentic
While it's great to use AI tools for preparation, remember to let your true self shine through. Share your genuine motivations for wanting to help the community and how your personal experiences align with the values of Wiltshire Council.