At a Glance
- Tasks: Lead a dynamic FM operations team and ensure high standards in public-facing facilities.
- Company: Join Wiltshire Council, a friendly and inclusive local authority.
- Benefits: Competitive salary, hybrid working model, and professional development opportunities.
- Other info: Promote a culture of inclusion and respect in a supportive work environment.
- Why this job: Make a real impact on public services while developing your leadership skills.
- Qualifications: Significant FM experience or relevant qualification and strong people management skills.
The predicted salary is between 39862 - 41771 € per year.
We are looking for an experienced and confident Facilities Management professional who enjoys leading people, managing complex operations, and ensuring high standards across busy, public-facing environments.
This is an opportunity to join a forward-thinking local authority team responsible for some of Wiltshire Council's most important operational hubs. You will work with skilled colleagues and trusted partners to deliver modern, compliant, and customer-focused facilities services, while supporting the council's wider transformation agenda.
The role offers genuine scope to develop professionally, influence service delivery, and work with varied stakeholders across the organisation in a highly visible leadership position, alongside access to learning, development, and the stability and benefits of public sector employment.
On a day-to-day basis, you will:
- Lead and motivate a multidisciplinary FM operations team
- Oversee planned and reactive facilities services
- Ensure buildings operate safely, efficiently, and in full compliance with health and safety and statutory requirements
- Monitor performance against KPIs
- Manage contractors and budgets
- Contribute to projects such as refurbishments and events
- Resolve complex facilities issues
- Deputise for the FM Operations Manager when required
You will need significant facilities management experience or a relevant qualification, proven people management capability, strong knowledge of compliance and building operations, excellent organisational and communication skills, and the ability to make sound decisions in a fast-paced environment.
If you are looking to take the next step in your FM leadership career and make a real impact on public services, we would welcome your application.
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
FM Operations Team Leader in England employer: Wiltshire Council
Wiltshire Council is an excellent employer that fosters a supportive and inclusive work environment, prioritising employee well-being and professional growth. With a commitment to high standards in facilities management, this role offers the chance to lead a dynamic team while contributing to meaningful public services in Trowbridge. Employees benefit from a hybrid working model, comprehensive training opportunities, and the stability of public sector employment, making it an ideal place for those looking to make a real impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land FM Operations Team Leader in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the organisation and its values. Wiltshire Council is all about inclusion and community, so think about how your experience aligns with their ethos and be ready to share examples that showcase your leadership skills.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do a mock interview with you. This will help you articulate your thoughts clearly and boost your confidence when discussing your facilities management experience and how you can lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Wiltshire Council team.
We think you need these skills to ace FM Operations Team Leader in England
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start writing, take a good look at the job description. It’s packed with clues about what we’re looking for, so make sure you understand the key responsibilities and qualifications. This will help you tailor your application to show us why you’re the perfect fit!
Showcase Your Experience:When you’re writing about your experience, be specific! Highlight your facilities management background and any leadership roles you've had. We want to see how your skills align with what we need, so don’t hold back on those achievements that demonstrate your capabilities.
Be Authentic:We love authenticity! While it’s tempting to use fancy language or buzzwords, we want to hear your genuine voice. Share your real experiences and motivations for applying. This helps us get to know the real you, and it makes your application stand out.
Apply Through Our Website:Make sure you submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process right there!
How to prepare for a job interview at Wiltshire Council
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially around compliance and building operations. Familiarise yourself with the specific challenges faced by public-facing environments, as this will show that you understand the role and its importance.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or resolved conflicts. This is crucial for a leadership position, so be ready to discuss your people management capabilities in detail.
✨Understand the Council's Vision
Research Wiltshire Council’s goals and values. Be prepared to discuss how your experience aligns with their transformation agenda and how you can contribute to creating a culture of inclusion and respect within the team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could include inquiries about the council's current projects or how they measure success in FM operations. It shows your genuine interest in the role and helps you gauge if it's the right fit for you.
