At a Glance
- Tasks: Support individuals in regaining independence through tailored care and assistance.
- Company: Join Wiltshire Council, a friendly and inclusive workplace dedicated to community support.
- Benefits: Competitive salary, NVQ apprenticeships, and opportunities for professional development.
- Other info: Flexible shifts with a supportive team and excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while building a rewarding career in care.
- Qualifications: Passion for helping others and understanding of customer care needs.
The predicted salary is between 27254 - 28598 € per year.
If you are passionate about helping others and looking to start your career in the care industry, this is the perfect opportunity for you. We believe in nurturing talent from within and offer NVQ apprenticeships and upskilling through practice and skills development.
Our Reablement service empowers individuals to regain and maintain their independence. We offer tailored support that includes expert advice and information, comprehensive needs assessments, the provision of equipment and home adaptations, and focused assistance from our dedicated team of support workers.
As a First Responder Support Worker, you will support with hospital discharges and be the first point of contact for new customers, assessing their needs, compiling a support plan, and attending to needs such as personal care, food preparation, and daily living activities as required. To meet the needs of the service, shifts include early morning, evenings, weekends, and bank holidays, travelling across the Wiltshire area to carry out customer visits.
We are seeking individuals with a genuine passion for helping others, understanding of customer care needs, and the ability to compile comprehensive support plans.
Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported, and able to do their best. We do not tolerate discrimination, bullying, or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust, and respect, guided by our vision and Our Identity.
Application criteria Please download and read the role description and person specification carefully before you apply. Under the Health and Social Care Act (Regulated Activities) Regulations 2014, individuals involved in regulated activity must provide a full employment history and detail any gaps. Before clicking apply please complete this full-employment-history form and once completed please attach it to your application form.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.
We are firmly committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion Disability Confident Employer.
First Responder in England employer: Wiltshire Council
Wiltshire Council is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work environment where positive relationships flourish. With a commitment to nurturing talent through NVQ apprenticeships and ongoing skills development, employees can expect meaningful career growth while making a real difference in the community. The inclusive culture and flexible hybrid working model further enhance the appeal of joining our dedicated team in Trowbridge, where your passion for helping others will be truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land First Responder in England
✨Tip Number 1
Get to know the company! Research Wiltshire Council and their Reablement service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer care and support planning. Role-play with a friend or family member to build your confidence and refine your responses.
✨Tip Number 3
Show your passion! During the interview, share personal stories or experiences that highlight your commitment to helping others. This will demonstrate your genuine interest in the role and the impact you can make as a First Responder.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Wiltshire Council team. Don’t forget to check your spam folder for any updates!
We think you need these skills to ace First Responder in England
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Show Your Passion for Helping Others:In your application, make sure to express your genuine passion for helping others. We want to see how your values align with our mission of empowering individuals to regain their independence. Share personal stories or experiences that showcase this passion!
Complete the Employment History Form:Don’t forget to fill out the full employment history form before you hit 'apply'. It’s crucial for us to have a complete picture of your work background, so make sure to attach it to your application. This step is super important!
Be Authentic:While we know AI tools can be handy, we really value authenticity. Make sure your application reflects your true self, including your experiences, skills, and motivations. We want to get to know the real you!
How to prepare for a job interview at Wiltshire Council
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a First Responder. Familiarise yourself with the key tasks like hospital discharges, assessing customer needs, and compiling support plans. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Passion
During the interview, express your passion for helping others. Share personal stories or experiences that highlight your commitment to customer care and how you’ve made a difference in someone’s life. This will resonate well with the interviewers and demonstrate that you align with their values.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past where you’ve had to adapt quickly or provide support under pressure. Practising these scenarios can give you an edge.
✨Ask Thoughtful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, training opportunities, or the Reablement service. This shows that you’re engaged and genuinely interested in how you can contribute to their mission.
