At a Glance
- Tasks: Support library operations and assist customers in a friendly, welcoming environment.
- Company: Join Wiltshire Council, a supportive and inclusive workplace.
- Benefits: Competitive salary, comprehensive training, and a positive work culture.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Promote a love of reading while making a difference in your community.
- Qualifications: 5 GCSEs including English and Maths; customer service experience required.
The predicted salary is between 25989 - 26824 € per year.
Salary: 25,989 - 26,824 pro rata
Hours per week: 9 hours
Interview date: Thursday 11 June 2026
We are continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.
Are you passionate about supporting others, enthusiastic about books and reading and confident using IT? If so, we invite you to consider a rewarding opportunity to join our team at Market Lavington and Devizes Libraries. As a Community Library Assistant, your friendly and positive approach will play a key role in providing an excellent experience for our customers and volunteers.
Your responsibilities will include:
- Working independently to carry out computerised counter routines
- Completing administrative tasks that support the daily running of the library
- Assisting the Library Manager by working alongside and supporting our dedicated team of volunteers
To be considered for this role, you should have at least 5 GCSEs, including English and Maths at grades AC (or equivalent). While customer service experience is essential, previous library experience is not required, as we provide comprehensive training in all aspects of library operations.
This post is based at Market Lavington; however, as part of your regular working pattern, you will also be required to work at Devizes Library.
Work pattern and location for this role is:
- Tuesday Market Lavington Library 10am-1pm
- Thursday Devizes Library 3pm-7pm
- Alternate Saturdays Devizes Library 9am-1pm
Join the Market Lavington and Devizes teams in promoting a love of reading for pleasure within a warm and welcoming library environment.
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer facing roles work entirely from their service location.
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect.
Contact details: Deborah Lucas, Library Supervisor
Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Please download and read the role description and person specification carefully before you apply.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Disability Confident Employer
Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement. Submission of unsolicited CVs or candidate details to the Council will not create any obligation on the Council to pay any fees.
Community Library Assistant in England employer: Wiltshire Council
Wiltshire Council is an excellent employer that fosters a friendly and inclusive work environment, promoting a culture of respect and support among its staff. As a Community Library Assistant in the picturesque locations of Market Lavington and Devizes, you will benefit from comprehensive training, opportunities for personal growth, and the chance to make a meaningful impact in your community by encouraging a love for reading. With a commitment to employee well-being and a hybrid working model, Wiltshire Council ensures that all team members feel valued and engaged in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Community Library Assistant in England
✨Tip Number 1
Get to know the libraries in your area! Visit Market Lavington and Devizes Libraries, chat with staff, and soak up the atmosphere. This will not only give you a feel for the place but also help you connect with the team and show your genuine interest.
✨Tip Number 2
Brush up on your customer service skills! Since this role is all about providing an excellent experience for customers, think of examples from your past where you've gone above and beyond to help someone. We love to see that enthusiasm!
✨Tip Number 3
Prepare for your interview by thinking about how you can support the library's community focus. Have some ideas ready on how you could engage with volunteers and promote reading. We want to hear your passion for books and community!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our friendly team at Wiltshire Council. Don’t forget to check your spam folder for any updates from us!
We think you need these skills to ace Community Library Assistant in England
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Community Library Assistant, so make sure you understand the key responsibilities and requirements.
Show Your Passion:We want to see your enthusiasm for books, reading, and supporting others. In your application, let us know why you’re excited about this role and how you can contribute to our community-focused library service.
Be Authentic:While it’s tempting to use AI tools for help, we value your genuine voice. Make sure your application reflects your own experiences and motivations. We want to get to know the real you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at Wiltshire Council
✨Know Your Community
Before the interview, take some time to research the local community and the specific needs of the Market Lavington and Devizes Libraries. Understanding the demographics and interests of the library users will help you demonstrate your passion for supporting others and your enthusiasm for promoting reading.
✨Showcase Your Customer Service Skills
Since customer service experience is essential for this role, think of specific examples from your past where you've provided excellent service. Be ready to discuss how you handled difficult situations or went above and beyond to assist someone, as this will highlight your friendly and positive approach.
✨Familiarise Yourself with Library Operations
Even though previous library experience isn't required, it’s a good idea to familiarise yourself with basic library operations. Brush up on common library systems and processes, and be prepared to discuss how you would handle tasks like computerised counter routines and administrative duties.
✨Emphasise Teamwork and Support
This role involves working alongside volunteers and supporting the Library Manager. Be ready to talk about your experiences in team settings, how you’ve contributed to group goals, and your approach to fostering a collaborative environment. This will show that you’re a great fit for their community-focused library service.
