At a Glance
- Tasks: Support families during tough times and manage inquest listings with empathy.
- Company: Wiltshire Council, a supportive and inclusive employer.
- Benefits: Competitive salary, hybrid working model, and meaningful community impact.
- Other info: Join a dynamic team focused on inclusion and respect.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Awareness of Coronial Service and relevant qualifications in customer service or administration.
The predicted salary is between 29064 - 31022 € per year.
This role is part of the Legal & Governance directorate and involves supporting the public during some of the most challenging moments of their lives. The position offers growth within a specialist team at the heart of the Coronial Service, providing exposure to complex casework, legislation, court procedures and multi‑agency collaboration.
Responsibilities
- Manage inquest listings and coordinate hearings.
- Prepare and collate case files and bundles for the Coroner’s Court.
- Handle sensitive information with professionalism, calm and empathy.
- Engage with bereaved families and partner agencies.
- Ensure legal and procedural compliance, applying the Coroners and Justice Act 2009 and statutory requirements related to the deceased.
Qualifications
- Awareness of the work of the Coronial Service.
- HNC or NVQ Level 4, or equivalent skills, and preferably a Level 3 qualification in Customer Service, Business or Public Administration.
- Knowledge and practical experience with the Coroners and Justice Act 2009.
- Experience within a court setting, including the preparation and collation of bundles.
Workplace and Benefits
Wiltshire Council offers a supportive environment with modern systems and a hybrid working model – on‑site for at least 50% of the hours. The role contributes directly to meaningful community impact.
Equality and Inclusion
Wiltshire Council is a Disability Confident Employer and does not tolerate discrimination, bullying or harassment. All employees are expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Coroner Support Officer & Listings Clerk in Devizes employer: Wiltshire Council
Wiltshire Council is an excellent employer, offering a supportive environment where employees can thrive while making a meaningful impact in the community. With a hybrid working model and opportunities for professional growth within the Coronial Service, staff are encouraged to develop their skills in a culture that prioritises equality, inclusion, and respect. Joining our team means being part of a dedicated group that handles sensitive matters with empathy and professionalism, ensuring a rewarding career path in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Coroner Support Officer & Listings Clerk in Devizes
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the Coroners and Justice Act 2009 and the responsibilities of a Coroner Support Officer. This will help you speak confidently about how your skills align with the job during interviews.
✨Tip Number 2
Practice your empathy skills! Since you'll be engaging with bereaved families, it's crucial to show that you can handle sensitive situations with care. Role-play scenarios with friends or family to get comfortable.
✨Tip Number 3
Network like a pro! Connect with professionals in the legal and coronial fields on platforms like LinkedIn. You never know who might have insights or tips that could help you land the job!
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly. Tailor your CV and cover letter to highlight your relevant experience and qualifications for the role.
We think you need these skills to ace Coroner Support Officer & Listings Clerk in Devizes
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Coroner Support Officer & Listings Clerk role. Highlight your relevant experience and skills that match the job description, especially your understanding of the Coronial Service and legal compliance.
Show Empathy and Professionalism:Since this role involves supporting bereaved families, it's crucial to convey your ability to handle sensitive situations with care. Use examples in your application that demonstrate your empathy and professionalism in challenging circumstances.
Highlight Relevant Qualifications:Don’t forget to mention your qualifications, like your HNC or NVQ Level 4. If you have a Level 3 qualification in Customer Service or Public Administration, make it stand out! This shows we value your educational background and its relevance to the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Wiltshire Council
✨Know Your Legislation
Familiarise yourself with the Coroners and Justice Act 2009 and any relevant statutory requirements. Being able to discuss these confidently will show your understanding of the legal framework you'll be working within.
✨Empathy is Key
Since this role involves engaging with bereaved families, practice how you can convey empathy and professionalism. Think of examples from your past experiences where you've handled sensitive situations with care.
✨Prepare for Casework Discussions
Be ready to talk about your experience with case files and bundles. Have specific examples in mind that demonstrate your organisational skills and attention to detail, as these are crucial for managing inquest listings.
✨Show Your Team Spirit
This position requires collaboration with various agencies. Be prepared to discuss how you've worked effectively in a team before, highlighting your communication skills and ability to work under pressure.
