Coroner Support Officer & Listings Clerk
Coroner Support Officer & Listings Clerk

Coroner Support Officer & Listings Clerk

Full-Time 29064 - 31022 £ / year (est.) Home office (partial)
Wiltshire Council

At a Glance

  • Tasks: Support bereaved families and manage inquest listings with empathy and professionalism.
  • Company: Join Wiltshire Council, a supportive and inclusive workplace.
  • Benefits: Competitive salary, hybrid working model, and opportunities for personal growth.
  • Other info: Dynamic team environment with a commitment to inclusion and respect.
  • Why this job: Make a meaningful impact during challenging times for families in your community.
  • Qualifications: HNC or NVQ Level 4 education, with knowledge of the Coronial Service.

The predicted salary is between 29064 - 31022 £ per year.

We are looking for a dedicated and resilient individual to join our Legal & Governance directorate as a Coroner Support Officer and Listings Clerk. This is a role suited to someone who can remain professional, calm and empathetic while supporting the public during some of the most challenging moments of their lives.

This opportunity offers genuine scope to grow and develop within a specialist team at the heart of the Coronial Service. You will work with experienced professionals, gain exposure to complex casework, and build expertise in legislation, court procedures and multi‑agency collaboration. As part of Wiltshire Council, you will benefit from a supportive environment, modern systems and the chance to contribute directly to a service with meaningful community impact.

Your daily work will involve managing inquest listings, preparing case files, coordinating hearings, handling sensitive information, engaging with bereaved families and partner agencies, and ensuring legal and procedural compliance across all aspects of the Coroner’s Court.

We are seeking someone with an awareness of the work of the Coronial Service, educated to HNC or NVQ Level 4 or able to demonstrate equivalent skills, and ideally holding a Level 3 qualification in Customer Service, Business or Public Administration. You should bring knowledge and practical experience of the Coroners and Justice Act 2009, a strong understanding of statutory requirements in relation to processing the deceased, and experience within a court setting including the preparation and collation of bundles.

Join us to make a meaningful difference in a role rooted in fairness, dignity and care. We look forward to your application.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Coroner Support Officer & Listings Clerk employer: Wiltshire Council

Wiltshire Council is an excellent employer, offering a supportive and inclusive work environment where employees can thrive. As a Coroner Support Officer & Listings Clerk, you will have the opportunity to grow within a specialist team, engage in meaningful work that impacts the community, and benefit from a hybrid working model that promotes work-life balance. With a commitment to employee development and a culture rooted in dignity and respect, Wiltshire Council is dedicated to fostering positive relationships and ensuring every staff member feels valued.
Wiltshire Council

Contact Detail:

Wiltshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Coroner Support Officer & Listings Clerk

✨Tip Number 1

Get to know the role inside out! Familiarise yourself with the Coroners and Justice Act 2009 and the specific duties of a Coroner Support Officer. This will not only help you in interviews but also show your genuine interest in the position.

✨Tip Number 2

Practice your interview skills with a friend or family member. Focus on how you can demonstrate empathy and professionalism, as these are key traits for this role. We want to see you shine when discussing your experiences!

✨Tip Number 3

Network with professionals in the field. Join relevant groups or forums where you can connect with others who work in the Coronial Service. This could give you insights and tips that might just set you apart from other candidates.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the resources you need to prepare for the next steps in the process.

We think you need these skills to ace Coroner Support Officer & Listings Clerk

Empathy
Professionalism
Calmness under Pressure
Knowledge of the Coronial Service
Understanding of the Coroners and Justice Act 2009
Statutory Compliance
Court Procedures
Case Management
Preparation of Case Files
Coordination of Hearings
Handling Sensitive Information
Multi-Agency Collaboration
Customer Service Skills
Attention to Detail

Some tips for your application 🫡

Read the Job Description Thoroughly: Before you start writing your application, take a good look at the job description. It’s packed with info about what we’re looking for, so make sure you understand the role and how your skills fit in.

Showcase Your Relevant Experience: When you’re putting together your application, highlight any experience you have that relates to the Coroner Support Officer role. Whether it’s working in a court setting or dealing with sensitive information, let us know how you’ve handled similar situations.

Be Authentic: We want to hear your voice! While it’s tempting to use AI tools for help, make sure your application reflects your true experiences and motivations. Authenticity goes a long way in making a connection with us.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need to complete your application there.

How to prepare for a job interview at Wiltshire Council

✨Know Your Stuff

Make sure you brush up on the Coroners and Justice Act 2009 and any relevant legislation. Understanding the legal framework will not only impress your interviewers but also show that you're genuinely interested in the role.

✨Show Empathy

As a Coroner Support Officer, you'll be dealing with bereaved families. Practice how to convey empathy and professionalism during the interview. Share examples from your past experiences where you've handled sensitive situations with care.

✨Prepare for Practical Scenarios

Expect questions about managing inquest listings and preparing case files. Think of specific scenarios where you've had to coordinate complex tasks or work under pressure, and be ready to discuss how you approached them.

✨Ask Insightful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how they support staff in handling challenging cases. This shows your enthusiasm and commitment to the role.

Coroner Support Officer & Listings Clerk
Wiltshire Council

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