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- Tasks: Join our team to enforce parking regulations and enhance community safety.
- Company: Wiltshire Council is dedicated to building inclusive communities and improving lives.
- Benefits: Enjoy generous leave, flexible shifts, and exclusive perks for employees.
- Why this job: Be part of a friendly team that values respect, inclusion, and positive relationships.
- Qualifications: Must have strong people skills and a full UK driving licence.
- Other info: This role involves outdoor work in all weather conditions and requires a calm approach.
The predicted salary is between 22754 - 28598 £ per year.
Civil Enforcement Officer – Chippenham
Job Description
Salary: £27,254 – £28,598
Hours per week: 37 hours
Interview date: Friday 20 March 2026
Highway and Transport – Enhancing Lives, Building Communities
Are you looking to start or develop your career in Civil Enforcement or Parking Services?
We are looking for individuals with strong people skills and a keen eye for detail, to join our parking enforcement team to ensure parking restrictions are enforced across Wiltshire.
Parking Services help to manage and reconcile the competing demands for parking from residents, commuters, businesses, shoppers and visitors as well as improve road safety for all sections of the community.
Our work follows a four week rolling rota, with various shifts between 7 am and 8 pm, 7 days per week.
This role will involve being outside in all weathers, with lots of walking as well as driving duties.
It is essential that applicants hold a full UK driving license, for both a manual and an automatic vehicle.
The safety of our team is our top priority. That is why we supply all the necessary clothing and gear to ensure our teams safety on the job. We also offer a generous annual leave entitlement alongside an extensive range of benefits exclusive to Wiltshire Council employees!
Our commitment is to make parking effortless for everyone. If you have strong customer service skills and can remain polite and calm when handling difficult situations, we want to hear from you.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a \’One Council\’ ethos. That\’s why we focus on getting the things that matter to our people right. Explore more benefits here!
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
Please download and read the role description and person specification carefully before you apply as well as Our Identity .
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
For more details, contact Sarah Reeves, Supervisor Civil Enforcement Officer, via email here .
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion .
Disability Confident Employer
Application process
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn\’t want you to miss out on any important updates or interview invitations. Thank you!
Civil Enforcement Officer - Chippenham employer: Wiltshire Council
Contact Detail:
Wiltshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer - Chippenham
✨Tip Number 1
Familiarise yourself with the local parking regulations and enforcement policies in Wiltshire. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios. Since the job requires handling difficult situations, being prepared to showcase your calmness and politeness can set you apart from other candidates.
✨Tip Number 3
Network with current or former Civil Enforcement Officers if possible. They can provide valuable insights into the day-to-day responsibilities and challenges of the role, which can help you tailor your approach during the interview.
✨Tip Number 4
Be ready to discuss your driving experience and how it relates to the role. Since a full UK driving licence is essential, highlighting your driving history and any relevant experiences can strengthen your application.
We think you need these skills to ace Civil Enforcement Officer - Chippenham
Some tips for your application 🫡
Understand the Role: Read the job description and person specification thoroughly. Make sure you understand the key responsibilities and required skills for the Civil Enforcement Officer position, especially the importance of customer service and attention to detail.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that demonstrate your ability to handle difficult situations calmly and politely.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific reasons why you want to work for Wiltshire Council and how your values align with their commitment to inclusion and community service.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Wiltshire Council
✨Showcase Your People Skills
As a Civil Enforcement Officer, strong people skills are essential. Be prepared to discuss your experience in customer service and how you've handled difficult situations in the past. Use specific examples to demonstrate your ability to remain calm and polite under pressure.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when enforcing parking restrictions. During the interview, highlight any previous roles or experiences where attention to detail was crucial. This could include tasks like report writing or compliance checks.
✨Familiarise Yourself with the Role
Make sure you thoroughly read the job description and person specification before the interview. Understand the responsibilities and expectations of the role, and be ready to discuss how your skills align with them. This shows genuine interest and preparation.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. Asking questions demonstrates your enthusiasm and helps you gauge if the position is right for you.
