At a Glance
- Tasks: Greet visitors and ensure they have a positive experience at our leisure centre.
- Company: Join Wiltshire Council, a friendly and inclusive workplace.
- Benefits: Earn £13.05 - £13.47 per hour with flexible hours.
- Other info: Casual role with no fixed hours; work when it suits you!
- Why this job: Be the welcoming face that makes a difference in people's lives every day!
- Qualifications: Friendly, organised, and enthusiastic about customer service.
Salary: £13.05 - £13.47 per hour
Hours per week: 0 hours
Interview date: Friday 12 and Tuesday 16 December 2025
Leisure Services - Inspiring Members to Live Active Lives
Are you a friendly and organised individual? If you enjoy greeting people and ensuring they have a positive experience, consider becoming a part of our team as a receptionist. Our receptionists are the first point of contact for our visitors. With their warm smiles, they help create a welcoming atmosphere, ready to assist with any inquiries and promote our services and products. Creating a positive and efficient environment is what truly matters to us. That’s why our receptionists need to have the enthusiasm to provide excellent customer service and a knack for staying organised. Join our team and become the friendly face that represents our leisure centre, making a difference in the experiences of our visitors every day!
As a casual worker, you’ll have no fixed hours and will work on an as-needed basis, depending on Wiltshire Council’s requirements and your availability. You are not obligated to be available, and the Council is not obliged to offer you work.
Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. Please download and read the role description and person specification carefully before you apply.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect.
This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Application process: Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn’t want you to miss out on any important updates or interview invitations. Thank you!
Receptionist Casual - Chippenham employer: Wiltshire Council
Wiltshire Council is an excellent employer that fosters a friendly and inclusive work environment, perfect for those looking to make a positive impact as a Receptionist in Chippenham. With a commitment to employee well-being and development, the council offers flexible working arrangements and a supportive culture that encourages personal growth and community engagement. Join us to be part of a team that values respect, dignity, and the importance of creating memorable experiences for our visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist Casual - Chippenham
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Wiltshire Council and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Wiltshire Council and let us see your personality shine through!
We think you need these skills to ace Receptionist Casual - Chippenham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Wiltshire Council.
Get Familiar with Our Brand:Before applying, take some time to learn about Wiltshire Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Wiltshire Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Wiltshire Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Wiltshire Council will surely appreciate.
