At a Glance
- Tasks: Lead and shape advice services during an exciting growth phase.
- Company: Wiltshire Citizens Advice, dedicated to community support and development.
- Benefits: Flexible roles tailored to your strengths and career growth opportunities.
- Other info: Open to both experienced managers and those ready to step up.
- Why this job: Make a real difference in local communities while developing your leadership skills.
- Qualifications: Leadership capability and a commitment to high-quality service delivery.
The predicted salary is between 30000 - 40000 € per year.
Wiltshire Citizens Advice is looking for motivated and collaborative people to help shape and develop our advice services during an exciting period of growth and change. We are recruiting up to 1.5 FTE Service Managers to lead different parts of our service portfolio. Rather than recruiting to fixed roles, we are looking to appoint people with complementary strengths and shape responsibilities around the experience of successful candidates.
We welcome applications from both experienced managers and people looking to take the next step in their career who can demonstrate leadership capability, initiative and a commitment to high quality services. We are particularly interested in candidates with experience in one or more of the following areas:
- Outreach and Partnership Development
You may have experience developing community services, building partnerships or improving access for local communities. This part of the role focuses on outreach delivery, stakeholder engagement and strengthening relationships across Wiltshire. A technical advice background is not essential for this portfolio.
- Casework and Debt Services
You may have experience managing advice or casework services, particularly within debt or specialist advice. This part of the role focuses on service quality, performance, staff support and continuous improvement.
Service Manager in Salisbury employer: Wiltshire Citizens Advice
Wiltshire Citizens Advice is an exceptional employer that fosters a collaborative and supportive work culture, ideal for those looking to make a meaningful impact in their community. With a strong focus on employee growth, we offer opportunities for both seasoned managers and those ready to advance their careers, all while working in a dynamic environment that values initiative and high-quality service delivery. Join us during this exciting period of growth and help shape the future of our advice services in Wiltshire.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Salisbury
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. We want to see your passion for helping communities and your understanding of their needs. Tailor your responses to show how your experience aligns with their mission.
✨Tip Number 3
Showcase your leadership skills! Whether you’ve led a team or taken initiative in a project, be ready to share specific examples. We love hearing about how you’ve made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for motivated individuals who are ready to make an impact in our community.
We think you need these skills to ace Service Manager in Salisbury
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, share why you're excited about working with Wiltshire Citizens Advice and how you can contribute to our growth and change. A genuine passion can really make your application stand out.
Tailor Your Experience:We want to know how your unique strengths align with the role. Highlight relevant experiences that showcase your leadership capability and initiative, especially in outreach, partnership development, or casework. Make it personal and specific!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wiltshire Citizens Advice
✨Know Your Stuff
Make sure you understand the core values and mission of Wiltshire Citizens Advice. Familiarise yourself with their services, especially in outreach and partnership development, as well as casework and debt services. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership capabilities. Whether you’ve led a team or taken initiative in a project, be ready to discuss how you’ve motivated others and driven results. This is crucial for a Service Manager role, so think about specific situations where you made a difference.
✨Engage with Stakeholders
Since the role involves outreach and partnership development, think about how you’ve successfully engaged with stakeholders in the past. Be prepared to share strategies you’ve used to build relationships and improve access to services. This will demonstrate your ability to strengthen connections across Wiltshire.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation’s future plans, challenges they face, or how they measure success in their services. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
