At a Glance
- Tasks: Serve delicious Italian cuisine and create memorable dining experiences for guests.
- Company: Franco's, a historic family-owned Italian restaurant in London.
- Benefits: Earn £15.20 to £16.20 per hour, plus bonuses and 50% restaurant discounts.
- Other info: Enjoy flexible shifts, training opportunities, and annual staff parties.
- Why this job: Join a passionate team and grow your career in a vibrant restaurant environment.
- Qualifications: Experience in fast-paced dining and a love for Italian cuisine.
The predicted salary is between 31616 - 33664 £ per year.
An exciting opportunity has arisen for an experienced full-time Waiter/Waitress/Chef de Rang to join our Front of House team at Franco’s on Jermyn Street, Green Park.
Why join the Franco’s team?
- Offering approx £15.20 to £16.20 per hour plus yearly bonus
- Approx. 40 hours a week Monday to Saturday with 2 days off per week – flexible shifts
- The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
- 28 days holidays (inc. bank holidays) + additional days given for years of service
- Training & development opportunities including company funded courses
- Career progression planning with platform ‘Flow Hospitality’
- Growth opportunities within both restaurants in the company
- 50% discount in each restaurant within the group (Franco’s and Wiltons)
- Company sickness pay
- Company pension scheme
- Uniforms provided and laundered
- Delicious meals whilst on duty
- Recommend a friend Scheme
- Employee of the quarter and the year rewards
- Annual staff party
Who are we? Franco’s first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco’s is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London. The restaurant comprises a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco’s is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays.
What can you bring to the team?
- Previous experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service
- Will have a good general knowledge of Italian cuisine
- A good knowledge of the different grape varieties and wine styles, spirits and classic cocktails
- Being able to recommend dishes based on the information provided by the guest
- Able to serve and clear a table up to 4 people
- Have experience and a good awareness of opportunities to improve sales and an ability to anticipate guest needs
- Exceptional customer service and communication skills
- Motivation, commitment, success orientated with a ‘can do’ attitude
- Knowledge & diversity from previous roles to the team
- Enthusiasm, drive & desire to learn
- Knowledge of Point of Sale software TISSL/Horizon would be beneficial
- WSET certification or equivalent would be beneficial
Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment. Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over. Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.
Waiter/Waitress/Chef de Rang Wiltons London This includes an element of service charge employer: Wiltons
Franco’s offers a vibrant and supportive work environment in the heart of London, where employees enjoy competitive pay, flexible shifts, and generous holiday allowances. With a strong focus on training and career progression through platforms like 'Flow Hospitality', team members can thrive in their roles while enjoying 50% discounts at both Franco’s and Wiltons. The family-owned ethos fosters a sense of community, making it an excellent place for those seeking meaningful employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress/Chef de Rang Wiltons London This includes an element of service charge
✨Tip Number 1
Get to know the restaurant! Before your interview, pop in for a meal or a drink. This way, you can chat about your experience and show off your knowledge of their menu and vibe. Plus, it gives you a chance to see if it's the right fit for you!
✨Tip Number 2
Network like a pro! Reach out to friends or acquaintances who work in hospitality. They might have insider info on openings or even put in a good word for you. Remember, connections can make all the difference!
✨Tip Number 3
Show off your skills during the interview! If you have experience with wine pairings or Italian cuisine, bring it up. Share specific examples of how you've wowed customers in the past. It’s all about making a memorable impression!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep an eye on new openings and updates directly from us. Don’t miss out on your chance to join the Franco’s team!
We think you need these skills to ace Waiter/Waitress/Chef de Rang Wiltons London This includes an element of service charge
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in fast-paced environments. We want to see how you've handled busy services and catered to guests, so don’t hold back on those details!
Know Your Stuff:If you’ve got a good grasp of Italian cuisine or wine knowledge, let us know! Mention any relevant certifications like WSET, as it shows you’re serious about your craft.
Tailor Your CV:Don’t just send the same CV everywhere. Tailor it to fit what we’re looking for at Franco’s. Use keywords from the job description to make it clear you’re the perfect fit for our team.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Wiltons
✨Know Your Menu
Familiarise yourself with the restaurant's menu, especially the Italian dishes. Be ready to discuss your favourite items and why they stand out. This shows your passion for the cuisine and helps you connect with the interviewers.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in fast-paced environments. Talk about how you managed high volumes of customers and any strategies you used to enhance guest satisfaction.
✨Demonstrate Customer Service Skills
Think of scenarios where you went above and beyond for a customer. Share these stories during the interview to illustrate your exceptional customer service skills and your ability to anticipate guest needs.
✨Dress the Part
Since this is a front-of-house position, make sure to dress smartly for the interview. A polished appearance reflects your understanding of the restaurant's standards and your commitment to professionalism.
