At a Glance
- Tasks: Lead a dynamic team in delivering exceptional dining experiences at Wiltons.
- Company: Join the prestigious Wiltons, a family-owned restaurant with a rich history since 1742.
- Benefits: Earn £19.45 to £21 per hour, plus bonuses and generous holiday allowances.
- Other info: Enjoy a complimentary meal for two after probation and 50% off at all group restaurants.
- Why this job: Be part of a renowned establishment and enhance your skills in fine British dining.
- Qualifications: Experience in fast-paced dining, strong leadership, and excellent customer service skills.
The predicted salary is between 40500 - 43800 £ per year.
An exciting opportunity has arisen for an experienced full‑time Head Waiter to join House Manager Michael Stokes and our Front of House team at Wiltons on Jermyn Street, Green Park.
Why join the Wiltons team?
- Offering approx £19.45 to £21 per hour plus yearly bonus
- Approx. 40 hours a week Monday to Saturday with 2 days off – flexible shifts
- The restaurant is closed on Saturday lunches, Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
- 28 days holidays (inc. bank holidays) + additional days given for years of service
- Training & development opportunities including company funded courses
- Career progression planning with platform ‘Flow Hospitality’
- Growth opportunities within both restaurants in the company
- To celebrate you passing probation you will be offered a Complimentary meal for 2
- 50% discount in each restaurant within the group (Franco’s and Wiltons)
- Company pension scheme & Company sickness pay
- Uniforms provided and laundered
- Delicious meals whilst on duty
- Recommend a friend Scheme
- Employee of the month and the year rewards
- Annual staff party
Who are we?
Since Wiltons was established in 1742, it has consistently enjoyed a reputation as the epitome of fine British dining in London. Located on Jermyn Street between Green Park and Piccadilly, Wiltons is a family‑owned restaurant with a sister venue: Franco’s also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London. Wiltons combines a modern philosophy on service with all that is traditionally British to create the perfect dining experience. The atmosphere is perfectly matched with the immaculately prepared wild fish, shellfish, and game in season and meat dishes sourced from the finest farms. The restaurant comprises a bar area, a main dining room divided in 3 sections and a Private Dining room named the Jimmy Mark’s Room that can also be used as additional seating for the restaurant. Wiltons is open for lunch and dinner from Monday to Friday and dinner on Saturdays.
What can you bring to the team?
- Previous experience in a similar, fast‑paced establishment, catering for 80 to 100 covers during each service
- Excellent knowledge of British cuisine
- Good knowledge of the different grape varieties and wine styles, spirits and classic cocktails
- Being able to recommend dishes based on the information provided by the guest
- Excellent training, coaching and delegation skills
- Strong leadership skills
- Excellent sales & customer service skills
- Have experience and a good awareness of opportunities to improve sales
- High level of awareness and ability to anticipate guest needs
- Able to serve and clear a table up to 4 people
- Knowledge of the reservation system Sevenrooms and Point of Sale software Squirrel would be beneficial
- Motivation, commitment, success orientated with a ‘can do’ attitude
- Knowledge & diversity from previous roles to the team
- Enthusiasm, drive & desire to learn
- WSET certification or equivalent would be beneficial
- Adhere to the restaurant Health & Safety policy, responsibilities & obligations
Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment. Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.
Head Waiter/Waitress Wiltons London This includes an element of service charge employer: Wiltons
Wiltons, a prestigious family-owned restaurant in the heart of London since 1742, offers an exceptional work environment for its Head Waiter/Waitress. With competitive pay, flexible shifts, and generous benefits including a company pension scheme, training opportunities, and a supportive culture that values employee growth, Wiltons is dedicated to creating a rewarding experience for its team members. Enjoy a vibrant atmosphere, delicious meals on duty, and the chance to be part of a renowned establishment that prides itself on fine British dining.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/Waitress Wiltons London This includes an element of service charge
✨Tip Number 1
Get to know the restaurant! Before your interview, do a bit of research on Wiltons. Familiarise yourself with their menu and ethos. This shows us you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your service skills! If you can, set up a mock dining experience at home or with friends. This will help you refine your serving techniques and boost your confidence when it comes to showcasing your skills during the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former staff at Wiltons through social media. They can provide insider tips on what the team values most, which can give you an edge in your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Wiltons family. Don’t forget to follow up if you haven’t heard back!
We think you need these skills to ace Head Waiter/Waitress Wiltons London This includes an element of service charge
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your previous experience in fast-paced environments. We want to see how you've handled busy services and catered for large groups, so don’t hold back!
Know Your Stuff:Make sure you demonstrate your knowledge of British cuisine and wines. Mention any specific dishes or drinks you love, and how you can recommend them to guests. This will show us that you're passionate about what you do!
Be Yourself:Let your personality shine through in your application. We’re looking for someone with enthusiasm and a 'can do' attitude, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Apply Through Our Website:Remember to submit your application through our website! It’s the best way for us to receive your CV and cover letter, and we can’t wait to hear from you. Just make sure you include all the necessary details!
How to prepare for a job interview at Wiltons
✨Know Your Menu Inside Out
Before your interview, make sure you’re familiar with Wiltons' menu and the types of dishes they serve. Being able to discuss the ingredients, preparation methods, and even suggest pairings will show your passion for British cuisine and your readiness to recommend dishes to guests.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, strong leadership is key. Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. This will demonstrate your ability to train and coach others effectively.
✨Brush Up on Wine Knowledge
Since knowledge of grape varieties and wine styles is important, take some time to review basic wine pairings and terminology. Being able to confidently discuss wines and make recommendations will impress your interviewers and show you’re serious about the role.
✨Anticipate Guest Needs
Think about how you can demonstrate your ability to anticipate guest needs during the interview. Share specific examples of how you’ve gone above and beyond for customers in the past. This will highlight your customer service skills and your commitment to providing an exceptional dining experience.
