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- Tasks: Manage guest experiences and handle reservations in a vibrant dining atmosphere.
- Company: Renowned dining establishment in Greater London with a focus on exceptional service.
- Benefits: Competitive hourly rate, bonuses, career progression, and restaurant discounts.
- Why this job: Join a dynamic team and enhance your customer service skills in a fast-paced environment.
- Qualifications: Previous experience in hospitality and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
A renowned dining establishment in Greater London is looking for a full-time receptionist to join their Front of House team. The ideal candidate will have previous experience in a fast-paced environment, exceptional customer service skills, and the ability to handle phone calls and reservations efficiently.
This position offers a competitive hourly rate along with various benefits including bonuses, career progression opportunities, and discounts across restaurants in the group.
Front of House Pro: Guest Experience & Reservations employer: Wiltons
Contact Detail:
Wiltons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Pro: Guest Experience & Reservations
✨Tip Number 1
Make sure to research the dining establishment before your interview. Knowing their menu, values, and what makes them unique will show that you're genuinely interested and ready to contribute to the guest experience.
✨Tip Number 2
Practice your phone etiquette! Since handling reservations is key for this role, rehearse how you would answer calls and manage bookings. A friendly and professional tone can make all the difference.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the team values most and what to highlight about your experience during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our Front of House team.
We think you need these skills to ace Front of House Pro: Guest Experience & Reservations
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight your previous experience in customer service. We want to see how you've gone above and beyond for guests in the past!
Keep It Professional Yet Friendly: Your written application should reflect the warm and welcoming atmosphere we pride ourselves on. Use a friendly tone while maintaining professionalism to show us you’re a great fit for our team.
Be Specific About Your Experience: Don’t just say you’ve worked in a fast-paced environment; tell us about it! Share specific examples of how you handled busy shifts or tricky reservations to demonstrate your skills.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Wiltons
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and any special offerings. This will not only impress your interviewers but also show that you're genuinely interested in the dining experience they provide.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think of specific situations where you went above and beyond to ensure a guest's satisfaction, as this is crucial for a Front of House Pro.
✨Practice Handling Reservations
Since the role involves managing reservations, practice how you would handle phone calls and bookings. Be ready to demonstrate your ability to stay calm and organised, even during busy periods.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the establishment's standards.