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- Tasks: Lead the front of house team and deliver exceptional dining experiences.
- Company: Join the prestigious Wiltons, a fine British dining restaurant since 1742.
- Benefits: Earn £19.45 to £21 per hour, plus bonuses and generous holiday allowance.
- Why this job: Be part of a historic restaurant and grow your career in hospitality.
- Qualifications: Experience in fast-paced dining and strong leadership skills required.
- Other info: Enjoy discounts, training opportunities, and a vibrant team culture.
The predicted salary is between 40000 - 44000 £ per year.
An exciting opportunity has arisen for an experienced full‑time Head Waiter to join House Manager Michael Stokes and our Front of House team at Wiltons on Jermyn Street, Green Park.
Why join the Wiltons team?
- Offering approx £19.45 to £21 per hour plus yearly bonus
- Approx. 40 hours a week Monday to Saturday with 2 days off – flexible shifts
- The restaurant is closed on Saturday lunches, Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
- 28 days holidays (inc. bank holidays) + additional days given for years of service
- Training & development opportunities including company funded courses
- Career progression planning with platform ‘Flow Hospitality’
- Growth opportunities within both restaurants in the company
- To celebrate you passing probation you will be offered a Complimentary meal for 2
- 50% discount in each restaurant within the group (Franco’s and Wiltons)
- Company pension scheme & Company sickness pay
- Uniforms provided and laundered
- Delicious meals whilst on duty
- Recommend a friend Scheme
- Employee of the month and the year rewards
- Annual staff party
Who are we?
Since Wiltons was established in 1742, it has consistently enjoyed a reputation as the epitome of fine British dining in London. Located on Jermyn Street between Green Park and Piccadilly, Wiltons is a family‑owned restaurant with a sister venue: Franco’s also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London. Wiltons combines a modern philosophy on service with all that is traditionally British to create the perfect dining experience. The atmosphere is perfectly matched with the immaculately prepared wild fish, shellfish, and game in season and meat dishes sourced from the finest farms. The restaurant comprises a bar area, a main dining room divided in 3 sections and a Private Dining room named the Jimmy Mark’s Room that can also be used as additional seating for the restaurant. Wiltons is open for lunch and dinner from Monday to Friday and dinner on Saturdays.
What can you bring to the team?
- Previous experience in a similar, fast‑paced establishment, catering for 80 to 100 covers during each service
- Excellent knowledge of British cuisine
- Good knowledge of the different grape varieties and wine styles, spirits and classic cocktails
- Being able to recommend dishes based on the information provided by the guest
- Excellent training, coaching and delegation skills
- Strong leadership skills
- Excellent sales & customer service skills
- Have experience and a good awareness of opportunities to improve sales
- High level of awareness and ability to anticipate guest needs
- Able to serve and clear a table up to 4 people
- Knowledge of the reservation system Sevenrooms and Point of Sale software Squirrel would be beneficial
- Motivation, commitment, success orientated with a ‘can do’ attitude
- Knowledge & diversity from previous roles to the team
- Enthusiasm, drive & desire to learn
- WSET certification or equivalent would be beneficial
- Adhere to the restaurant Health & Safety policy, responsibilities & obligations
Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment. Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over. Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.
Head Waiter/Waitress in City of Westminster employer: Wiltons
Contact Detail:
Wiltons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress in City of Westminster
✨Tip Number 1
Get to know the restaurant scene in your area! Visit places like Wiltons and Franco’s, chat with staff, and soak up the atmosphere. This will not only give you insights into what they value but also help you stand out when you apply.
✨Tip Number 2
Network like a pro! Attend industry events or join hospitality groups online. The more connections you make, the better your chances of landing that Head Waiter gig. Plus, you might hear about openings before they’re even advertised!
✨Tip Number 3
Show off your skills! If you get the chance for an informal chat or trial shift, bring your A-game. Demonstrate your knowledge of British cuisine and your ability to recommend dishes. It’s all about making a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Wiltons.
We think you need these skills to ace Head Waiter/Waitress in City of Westminster
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in fast-paced establishments. We want to see how you've handled busy services and catered for large groups, so don’t hold back on those details!
Know Your Stuff: Demonstrate your knowledge of British cuisine and wine. Mention any specific dishes or drinks you love, and how you can recommend them to guests. This will show us you're passionate about what you do!
Be Yourself: Let your personality shine through in your application. We’re looking for someone with enthusiasm and a ‘can do’ attitude, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wiltons
✨Know Your British Cuisine
Brush up on your knowledge of British cuisine before the interview. Be ready to discuss your favourite dishes and how they can be paired with different wines or cocktails. This shows your passion for the role and your expertise in the field.
✨Demonstrate Leadership Skills
As a Head Waiter/Waitress, you'll need strong leadership skills. Prepare examples from your past experiences where you successfully led a team or improved service. Highlight your coaching abilities and how you've motivated others to excel.
✨Familiarise Yourself with the Venue
Take some time to visit Wiltons or check out their website. Understand their menu, atmosphere, and what makes them unique. Being able to reference specific elements during your interview will show your genuine interest in joining their team.
✨Prepare for Customer Service Scenarios
Think about common customer service challenges you might face in a busy restaurant. Prepare responses that showcase your problem-solving skills and ability to anticipate guest needs. This will demonstrate your readiness for the fast-paced environment at Wiltons.