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- Tasks: Support daily operations by processing customer orders and coordinating with teams.
- Company: Join Wilton Carpets, a leading manufacturer with over 300 years of heritage.
- Benefits: Competitive salary, training provided, and opportunities for career growth.
- Why this job: Be part of a collaborative team and enhance your organisational skills.
- Qualifications: Previous office or customer service experience preferred but not essential.
- Other info: Dynamic work environment with potential for increased responsibilities.
The predicted salary is between 30000 - 42000 £ per year.
Wilton Carpets is one of the country’s leading commercial carpet manufacturers, weaving products that feature in hotels and hospitality venues across the UK and overseas. With over 300 years of UK manufacturing heritage, we combine traditional craftsmanship with modern technology and forward-thinking design. We continue to invest in our people, processes and equipment to support future growth and long-term success.
We are looking to recruit an Office Administrator to support the efficient day-to-day running of our Sales Office. Working closely with the Office Manager and wider teams, you will play a key role in processing customer orders, coordinating with production and warehouse teams, and helping ensure a smooth customer experience from order to delivery. This role would suit someone who enjoys organisation, problem-solving and working as part of a collaborative office environment. For the right person, there is scope to develop responsibilities over time as you gain experience within the business.
Key Responsibilities
- Supporting the daily processing of customer sales orders
- Entering customer orders accurately onto the system
- Communicating customer requirements to production and assisting with resolving any issues or delays
- Liaising with the warehouse team to help coordinate despatches and delivery schedules
- Supporting the external sales team with order queries and project coordination
- Handling customer sample requests where required
- Assisting with general office administration and customer service tasks
Experience
- Previous experience in an office, administration or customer service role is preferred, although full training will be provided.
- Experience in a manufacturing or order-processing environment would be an advantage but is not essential.
Skills and Attributes
- Organised and methodical approach to work
- Good communication skills, both written and verbal
- Confident using IT systems and standard office software
- Strong attention to detail
- A positive and proactive attitude
- Ability to work well as part of a team and manage changing priorities
Remuneration
An industry-competitive salary will be offered, dependent on experience.
If this sounds like a role you would be keen to hear more about, please get in touch for an informal chat or send your CV to: hello@wiltoncarpets.com / timcater@wiltoncarpets.com
Office Administrator in Wilton employer: Wilton Carpets Commercial
Contact Detail:
Wilton Carpets Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator in Wilton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Wilton Carpets. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing about their carpets and how they fit into the hospitality sector will show your genuine interest and help you stand out.
✨Tip Number 3
Practice common interview questions and think about how your skills match the role. Be ready to share examples of your organisation and problem-solving skills – they’re key for an Office Administrator!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Office Administrator in Wilton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant office administration or customer service roles you've had, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Office Administrator role. Mention your problem-solving abilities and how you enjoy working in a collaborative environment.
Show Off Your IT Skills: Since the role requires confident use of IT systems, make sure to mention any software or tools you’re familiar with. If you’ve worked with order-processing systems before, definitely include that!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Wilton Carpets Commercial
✨Know the Company Inside Out
Before your interview, take some time to research Wilton Carpets. Understand their history, products, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As an Office Administrator, organisation is key. Be prepared to discuss specific examples from your past experiences where you successfully managed tasks or projects. Highlight how your methodical approach has led to positive outcomes.
✨Communicate Clearly and Confidently
Good communication is essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully, demonstrating your ability to communicate effectively with both customers and team members.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of situations where you faced challenges in previous roles and how you resolved them. This will showcase your proactive attitude and ability to handle issues as they arise.
