Hospitality Manager in Oxford

We have an exciting opportunity to join a prestigious venue in Oxford. Salary: circa £27,500. We are a fresh, food-led operation open seven days a week, welcoming an average of 200 guests daily, in addition to providing hospitality services. We take great pride in the high quality of our offering, which includes daily breakfast, lunch, and dinner services featuring buffets, a salad bar, a grab-and-go section, and freshly baked goods. We also provide daily specials and host fine dining dinners, special events, and themed social gatherings.

We place a strong emphasis on guest interaction during service, so you must be personable, approachable, and well presented. This is a permanent, term-time only position based on a 37.5-hour working week. Shifts will be on a rota basis between the hours of 6am and midnight to accommodate special evening events. For this reason, flexibility is essential in this role.

Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools, and at conference venues with the same high-end ethos throughout. Our culture unites us; we stand for craft, quality, creative freedom, forward thinking, and integrity. We never compromise on our commitment to fresh, seasonal produce and the fantastic people that make it all happen!

We are looking for someone with experience in Hospitality Management who can inspire and motivate their team yet retain a hands-on approach to operations. You will head up the team and build on successes to deliver the highest standards of food and customer service across the site. The role requires someone who is commercially minded with the ability to demonstrate a track record of developing efficient and cost-effective processes. You should have first-class communication skills and a keen eye for detail.

• Ensure that all hospitality services are delivered to the highest standards
• Manage the team and be very hands-on
• Oversee the day-to-day operation
• Ensure that all customer requirements are delivered
• Staff development including training and motivating staff
• Manage labour budget
• Manage costs
• Must have a love for great food and service
• Excellent people management and communication skills
• Proven experience in managing successful teams
• Experience in a similar role
• Be able to create bespoke hospitality offers
• Have a chef background and/or great food knowledge
• Excellent organisational skills
• Very flexible in regards to working hours
• Experience of leading and managing teams to deliver results
• Able to work in a pressurised environment and be able to multi-task
• Understanding of P&L accounts

WILSON VALE PERKS:

• Our working environment is fun and inspiring, with excellent career development opportunities
• Craft Works – Free craft-focused career development training programme
• Paid training bespoke to you
• Access to our Employee Assistance Programme - your wellbeing is very important to us
• Online employee benefits scheme - monetary savings on everyday items!
• Your birthday off every year after 1 year’s service
• Enhanced maternity pay

Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams to our operations and central support teams – everyone has a voice.