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- Tasks: Lead a vibrant hospitality team, ensuring exceptional service and smooth event delivery.
- Company: Join Wilson Vale, a quality-led contract caterer with a focus on great food and client satisfaction.
- Benefits: Enjoy a permanent role with a great work-life balance, Monday to Friday, 8am to 4:30pm.
- Other info: Dynamic environment with opportunities to coordinate diverse events and build positive client relationships.
- Why this job: Perfect for those passionate about hospitality and eager to develop their career in a professional setting.
- Qualifications: Experience in hospitality or corporate catering, strong attention to detail, and excellent customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
We have an exciting opportunity to become our new Hospitality Supervisor at one of our workplace restaurants in Birmingham B4 6WR. This is a permanent position working 40 hours a week, Monday to Friday, 8am to 4:30pm offering a great work-life balance. Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community.
We’re looking for a passionate and ambitious Hospitality Supervisor to join our vibrant hospitality team within a prestigious law firm. This is an excellent opportunity for someone eager to develop their career in a professional, client-focused environment that combines exceptional service with high standards. Our hospitality offering is diverse and dynamic. Services range from daily tea, coffee, and biscuit setups to hot and cold buffets, sandwich lunches, drinks receptions, and refined fine dining experiences for clients and senior stakeholders.
Alongside regular meeting room hospitality, we also deliver bespoke events and high-profile functions, ensuring every occasion is executed seamlessly and professionally. Working alongside an experienced and enthusiastic team, you’ll play a key role in overseeing the day-to-day hospitality operation on site, ensuring consistently high standards of food and beverage service across all services. No two days are the same — you’ll be involved in everything from coordinating busy corporate lunches to delivering polished fine dining events and drinks receptions.
The Hospitality Supervisor will lead by example, supporting and motivating the catering team alongside the Hospitality Manager to ensure exceptional client satisfaction at all times. You’ll help maintain smooth service delivery, uphold presentation standards, and ensure all hospitality areas are prepared to the highest level for meetings and events.
The ideal candidate will have experience within hospitality or corporate catering environments, a strong eye for detail, and a passion for delivering outstanding customer service. A proactive attitude, excellent organisational skills, and the ability to remain calm and professional in a fast-paced environment are essential.
- Oversee the smooth day-to-day delivery of hospitality services and events
- Ensure high standards of food, beverage, and customer service at all times
- Support and motivate the hospitality team alongside the Hospitality Manager
- Coordinate meeting room setups, buffets, fine dining, and drinks receptions
- Build positive relationships with clients and respond professionally to requests
- Ensure compliance with health and safety regulations
Hospitality Supervisor employer: Wilson Vale
Contact Detail:
Wilson Vale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies you're interested in on social media and engage with their posts. This not only shows your enthusiasm but can also help you stand out when they see your name pop up regularly.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to hospitality. Think about how you would handle busy events or difficult clients, and be ready to share your experiences that highlight your skills.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and gives you a better chance of getting noticed!
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Hospitality Supervisor role. Highlight any relevant experience in hospitality or corporate catering, and don’t forget to showcase your passion for outstanding customer service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our vibrant team. Share specific examples of how you've delivered exceptional service or managed events in the past.
Show Off Your Organisational Skills: In hospitality, being organised is key! When writing your application, mention any experiences where you’ve successfully coordinated events or managed busy services. We love to see candidates who can keep calm under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. We can’t wait to hear from you!
How to prepare for a job interview at Wilson Vale
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of hospitality trends and best practices. Be ready to discuss your previous experiences in catering or hospitality environments, especially any high-pressure situations where you delivered exceptional service.
✨Showcase Your Leadership Skills
As a Hospitality Supervisor, you'll need to lead and motivate a team. Prepare examples of how you've successfully managed a team in the past, highlighting your ability to support and inspire others while maintaining high standards.
✨Demonstrate Your Organisational Prowess
This role requires excellent organisational skills. Think of specific instances where you coordinated events or managed multiple tasks simultaneously. Be ready to explain how you prioritise tasks and ensure everything runs smoothly.
✨Build Rapport with Interviewers
Since client relationships are key in this role, practice building rapport during your interview. Be friendly, professional, and engaging. Show that you can connect with clients and colleagues alike, as this will be crucial in your new position.