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- Tasks: Oversee events and ensure exceptional guest experiences at a prestigious venue.
- Company: Join the team at Rhodes House, a renowned conference venue in Oxford.
- Benefits: Permanent position with flexible hours and opportunities for career growth.
- Why this job: Be part of a dynamic team and make memorable events happen.
- Qualifications: Experience in hospitality and strong leadership skills required.
- Other info: Work in a vibrant environment with a focus on teamwork and excellence.
The predicted salary is between 36000 - 60000 ÂŁ per year.
- Oversee the delivery of all hospitality services across breakfast, lunch, and dinner, including a variety of service styles such as buffets, conferencing, fine dining, canapés, BBQs, and more
- Manage the catering team during events with diligence, ensuring both efficiency and exceptional service standards
- Take an entirely hands‑on, team‑focused approach to operations
- Maintain a professional and confident communication style with clients to instil trust and assurance
- Manage a team of 12, providing clear leadership and direction
- Oversee the day‑to‑day operations of the venue
- Ensure that all customer requirements are consistently met and exceeded
- Lead staff development, including training, mentoring, and motivating team members
- Demonstrate a genuine passion for great food and outstanding service
- Possess excellent people management and communication skills
We are looking for an experienced Hospitality Manager who can inspire and motivate their team while maintaining a hands‑on approach to operations. This role covers a wide range of hospitality services within this key Oxford contract, delivering both internal and external commercial events. As Hospitality Duty Manager, you will help lead the team to deliver exceptional food and service. Strong organisational and communication skills are essential to ensure client confidence and clear team direction., Show proven experience in managing successful, high‑performing teams - Exhibit strong organisational skills and attention to detail
- Be flexible and adaptable regarding working hours to meet business needs
- Thrive in a pressurised environment, effectively multi‑tasking and prioritising workloads
We have an exciting opportunity for a Duty Manager to join our team at Rhodes House, one of our prestigious conference venues in Oxford (OX1 3RG). Craft at our core – we pride ourselves on our craft‑skilled chefs who create wonderful fresh food from scratch. - It\’s all about the food – the menu is the most important document our chefs write every week.
- Quality, seasonal ingredients – 300+ British suppliers and our chefs can source locally.
- Freedom to create – our teams love to cook up exciting food themes and pop‑ups to keep the food fun.
- Support like no other – our business was founded by family and we have stayed true to those same family values of nurturing development, protecting our values and building trust and loyalty.
- Making food that not only tastes great but is good for the planet. We have always had a strong environmental ethos and are dedicated to our social and environmental commitments.
- We believe in tailored training and opportunities to build your career with us., Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams, to our operations and central support teams – everyone at has a voice.
This is a permanent, full‑time position of 40 hours per week, worked on a rota basis between the hours of 6am and midnight. The conference venue operates seven days a week, and overtime will be required to support events. Any overtime worked will be compensated with time off in lieu. - Wilson Vale is an established, quality‑led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high‑end ethos throughout. Our culture unites us. We stand for craft, quality, creative freedom, forward thinking and integrity. We never compromise on our commitment to fresh, seasonal produce and the fantastic people that make it all happen!
- Our working hours are some of the best you\’ll find in catering – we are strong believers in work‑life balance
- Our working environment is fun and inspiring, with excellent career development opportunities
- Craft Works – Free craft‑focused career development training programme
- Paid training bespoke to you
- Access to our Employee Assistance Programme- your wellbeing is very important to us
- Online employee benefits scheme – monetary savings on everyday items!
- Your Birthday off every year after 1 years\’ service.
- Enhanced Maternity Pay
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Hospitality Duty Manager employer: Wilson Vale
Contact Detail:
Wilson Vale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Duty Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at venues similar to Rhodes House. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your flexibility! As a Duty Manager, being adaptable is key. During interviews, share examples of how you've successfully managed unexpected situations or changes in plans. It’ll show you’re ready for anything!
✨Tip Number 3
Research the venue! Familiarise yourself with Rhodes House and its events. Mentioning specific details during your interview will demonstrate your genuine interest and help you stand out from the crowd.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are keen on joining us. It shows initiative and gives you a better chance of getting noticed by our hiring team.
We think you need these skills to ace Hospitality Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality and management. We want to see how your skills align with the Duty Manager role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about hospitality and what makes you the perfect fit for Rhodes House. Keep it engaging and personal – we love a good story!
Showcase Your Flexibility: Since the role requires flexibility, mention any previous experiences where you adapted to changing schedules or handled unexpected situations. We appreciate candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Wilson Vale
✨Know the Venue Inside Out
Before your interview, make sure you research Rhodes House thoroughly. Familiarise yourself with its history, the types of events hosted, and its overall atmosphere. This will not only show your genuine interest but also help you answer questions about how you would manage specific situations at the venue.
✨Showcase Your Flexibility
As a Duty Manager, flexibility is key. Be prepared to discuss your availability and how you can adapt to changing schedules or unexpected challenges. Share examples from your past experiences where you've successfully managed last-minute changes or high-pressure situations.
✨Highlight Your Leadership Skills
In this role, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare examples that showcase your experience in managing staff, resolving conflicts, and ensuring excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the role and the team. Ask about the types of events they host, the challenges they face, or how success is measured for a Duty Manager. This shows you're engaged and serious about the position.
