Hospitality Assistant

Hospitality Assistant

City of London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Wilson Vale

At a Glance

  • Tasks: Support day-to-day hospitality and event operations, serving food and maintaining cleanliness.
  • Company: Join Wilson Vale, a quality-led contract caterer with a fun and inspiring culture.
  • Benefits: Great work-life balance, paid training, craft development, and your birthday off!
  • Why this job: Be part of a friendly team and make a positive impact on guests' experiences.
  • Qualifications: Experience in hospitality, excellent customer service skills, and a can-do attitude.
  • Other info: Opportunities for career growth in a supportive and inclusive environment.

The predicted salary is between 24000 - 36000 £ per year.

Join to apply for the Hospitality Assistant role at Wilson Vale

We are currently recruiting for a Hospitality Assistant to join our team at one of our workplace restaurants in London EC4A. This is a permanent role working Monday to Friday, 40 hours a week. Shifts of either 7am to 3:30pm or 10:30 am to 7pm.

Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.

We are looking for a positive, honest and reliable employee to join our friendly and hardworking team. We can offer good training and prospects within our team for the right candidate.

This role involves supporting the day-to-day hospitality and event operations on site, catering for around 150 people daily within a site of 250. Responsibilities include preparing and servicing meeting rooms to specification, providing beverage and food setups, and maintaining a high standard of cleanliness and organisation. The position requires greeting guests, assisting with enquiries, and ensuring a welcoming and professional experience.

Responsibilities and Requirements:

  • Have experience working in a similar role and environment
  • Be highly organised and comfortable working in a high-pressured environment
  • Ensure you have high standards of food hygiene and follow the rules of health and safety
  • Keep up standards of hygiene and ensure all areas are clean and tidy
  • Have excellent customer service and social skills
  • Be responsible for the preparation and serving of food to staff
  • Have a can do attitude and will work well as part of a team of 5
  • Be customer focused
  • Have basic food knowledge
  • Be willing to participate and enjoy working part of the team

Wilson Vale Perks:

  • Our working hours are some of the best you\’ll find in catering – we are strong believers in work-life balance
  • Our working environment is fun and inspiring, with excellent career development opportunities
  • Craft Works – Free craft-focused career development training programme
  • Paid training bespoke to you
  • Access to our Employee Assistance Programme- your wellbeing is very important to us
  • Online employee benefits scheme – monetary savings on everyday items!
  • Your Birthday off every year after 1 years’ service.
  • Enhanced Maternity Pay

Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind.

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Hospitality Assistant employer: Wilson Vale

Wilson Vale is an exceptional employer, offering a vibrant and supportive work culture in the heart of London EC4A. With a strong emphasis on work-life balance, employees benefit from flexible hours, comprehensive training programmes, and opportunities for career advancement. The company prioritises employee wellbeing and inclusivity, making it a rewarding place to grow professionally while enjoying a fulfilling hospitality role.
Wilson Vale

Contact Detail:

Wilson Vale Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Wilson Vale. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.

✨Tip Number 2

Practice your customer service skills! Since this role is all about providing a welcoming experience, think of examples from your past where you've gone above and beyond for a guest or customer. Be ready to share these stories during your chat with them.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining their team.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their hospitality team!

We think you need these skills to ace Hospitality Assistant

Customer Service Skills
Food Hygiene Knowledge
Organisational Skills
Teamwork
High-Pressure Environment Adaptability
Communication Skills
Attention to Detail
Event Operations Support
Reliability
Positive Attitude
Basic Food Preparation Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.

Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or similar roles. We’re looking for someone who understands the hustle and bustle of a busy environment, so share specific examples that showcase your skills!

Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A well-presented application shows us you care about the opportunity!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Wilson Vale

✨Know the Company

Before your interview, take some time to research Wilson Vale. Understand their values, the type of clients they work with, and their approach to hospitality. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Experience

Be ready to discuss your previous experience in hospitality. Highlight specific examples where you've worked under pressure, maintained high hygiene standards, or provided excellent customer service. This will demonstrate that you have the skills they're looking for.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows that you're engaged and eager to learn more about how you can contribute to the team.

✨Exude Positivity

Since they’re looking for a positive and reliable employee, make sure to convey your enthusiasm during the interview. A friendly smile and a can-do attitude can go a long way in making a great impression!

Hospitality Assistant
Wilson Vale
Location: City of London
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