At a Glance
- Tasks: Join our team as a General Assistant, serving delicious food and ensuring a clean environment.
- Company: Wilson Vale is a top-notch contract caterer known for fresh food and excellent service across the UK.
- Benefits: Enjoy great hours, free training, birthday off, and enhanced maternity pay.
- Other info: This is a temporary maternity cover position, working Monday to Friday, 7am - 2pm.
- Why this job: Be part of a fun team, develop your skills, and make a positive impact on customers' dining experience.
- Qualifications: Experience in a similar role, strong hygiene standards, and excellent customer service skills required.
The predicted salary is between 20000 - 30000 € per year.
We are currently recruiting for a General Assistant to join our team at one of our workplace restaurants in Melbourn, Cambridge SG8 6EE.
This is a permanent position working 40 hours per week, Monday to Friday, 6:30am to 3pm.
Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high‑end ethos throughout.
We’re seeking a positive, honest, and reliable individual to join our friendly, hardworking team. In return, we offer excellent training and genuine opportunities for progression for the right candidate.
As a General Assistant, you’ll play a key role in supporting the day‑to‑day operation. Your responsibilities will include food preparation, maintaining high standards of cleanliness, and assisting with front‑of‑house service. You’ll need to be adaptable and ready to respond to the changing needs of the service each day.
You’ll be part of a team of five, helping to deliver a small breakfast offering and a busy lunch service for up to 400 staff members. Our lunch service includes hot main dishes inspired by global cuisines and current food trends, alongside grab‑and‑go sandwiches, a fresh salad bar, a soup station, and a daily selection of cakes and bakes.
All menus are created weekly by the Chef Manager, with every element prepared from scratch using fresh, seasonal ingredients. The team also supports on‑site hospitality and events as required.
SKILLS AND EXPERIENCE
- Have experience working in a similar role and environment
- Be highly organised and comfortable working in a high‑pressured environment
- Ensure you have high standards of food hygiene and follow the rules of health and safety
- Keep up standards of hygiene and ensure all areas are clean and tidy
- Have excellent customer service and social skills
- Be responsible for the preparation and serving of food to staff
- Have a can do attitude and will work well as part of a team of 5
- Be customer focused
- Have basic food knowledge
- Be willing to participate and enjoy working part of the team
WILSON VALE PERKS
- Our working hours are some of the best you'll find in catering - we are strong believers in work‑life balance
- Our working environment is fun and inspiring, with excellent career development opportunities
- Craft Works – Free craft‑focused career development training programme
- Paid training bespoke to you
- Access to our Employee Assistance Programme - your wellbeing is very important to us
- Online employee benefits scheme - monetary savings on everyday items
- Your Birthday off every year after 1 years’ service
- Enhanced Maternity Pay
Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams, to our operations and central support teams – everyone at has a voice.
General Assistant in Melbourn employer: Wilson Vale
Wilson Vale is an exceptional employer, offering a supportive and inclusive work environment in Melbourn, SG8, where employees can thrive. With a strong commitment to employee development through tailored training programmes and a focus on work-life balance, we ensure that our team members feel valued and empowered. Join us for a rewarding experience where your contributions are recognised, and enjoy unique perks like your birthday off and enhanced maternity pay.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Melbourn
✨Tip Number 1
Familiarise yourself with Wilson Vale's ethos and values. Understanding their commitment to quality food and excellent service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Highlight your experience in high-pressure environments. Since this role requires working efficiently under pressure, be ready to share specific examples of how you've successfully managed similar situations in the past.
✨Tip Number 3
Showcase your customer service skills. As a General Assistant, you'll be interacting with customers regularly, so think of ways to demonstrate your ability to provide excellent service and create a positive atmosphere.
✨Tip Number 4
Express your enthusiasm for teamwork. Wilson Vale values a collaborative environment, so be prepared to discuss how you work well with others and contribute positively to a team dynamic.
We think you need these skills to ace General Assistant in Melbourn
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the General Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in food service or similar roles. Emphasise your organisational skills, customer service experience, and any food hygiene certifications you may have.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Wilson Vale that appeal to you, such as their commitment to fresh food and excellent service, and explain how you can contribute to their team.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wilson Vale
✨Show Your Passion for Food
Since the role involves preparing and serving food, express your enthusiasm for cooking and fresh ingredients. Share any relevant experiences or favourite dishes you enjoy making, as this will demonstrate your genuine interest in the culinary aspect of the job.
✨Highlight Your Teamwork Skills
This position requires a positive attitude and the ability to work well within a team. Be prepared to discuss examples of how you've successfully collaborated with others in previous roles, showcasing your reliability and commitment to teamwork.
✨Emphasise Your Customer Service Experience
Excellent customer service is key in this role. Prepare to share specific instances where you've gone above and beyond to ensure customer satisfaction, as this will illustrate your dedication to providing a great experience for guests.
✨Demonstrate Your Organisational Skills
Working in a high-pressure environment requires strong organisational abilities. Discuss how you manage your time effectively and maintain cleanliness and hygiene standards, as these are crucial for success in this role.
