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- Tasks: Deliver high-quality service in a vibrant workplace restaurant environment.
- Company: Join Wilson Vale, a quality-led contract caterer with a fun and inspiring culture.
- Benefits: Enjoy great work-life balance, paid training, and your birthday off every year!
- Why this job: Be part of a friendly team and develop your career in catering.
- Qualifications: Customer service experience and a positive, professional attitude.
- Other info: Flexible hours with opportunities for overtime and career growth.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting for a Front of House Assistant to join our team at one of our workplace restaurants in London, EC2N 4BQ. This is a permanent, full-time role working 40 hours per week, Monday to Friday, 7:00am to 3:30pm. There is also the opportunity for overtime with evening events.
Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.
We are looking for a positive, honest and reliable employee to join our friendly and hardworking team. We can offer good training and prospects within our team for the right candidate.
The role involves delivering high-quality service across fine dining, buffet lunches, and café food service, as well as supporting client and evening functions when required. Key responsibilities include:
- The daily cleaning and maintenance of five coffee machines
- Replenishing free-issue biscuits and fruit
- Servicing client meeting rooms
- Assisting with working lunches and both formal and informal buffets
- Supporting breakfast and lunch café service
- Serving customers and assisting the café team on an ad hoc basis
As our Front of House Assistant, you will:
- Have flexibility to work both front and back of house
- Ideally have experience working in a similar environment
- Have experience in a customer focused role
- Maintain a professional approach
- Be able to maintain the presentation of servery areas at all times
WILSON VALE PERKS:
- Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance
- Our working environment is fun and inspiring, with excellent career development opportunities
- Craft Works – Free craft-focused career development training programme
- Paid training bespoke to you
- Access to our Employee Assistance Programme - your wellbeing is very important to us
- Online employee benefits scheme - monetary savings on everyday items!
- Your Birthday off every year after 1 years’ service.
- Enhanced Maternity Pay
Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind.
Front of House Assistant employer: Wilson Vale
Contact Detail:
Wilson Vale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wilson Vale. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Front of House Assistant. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-focused role. Make sure you look smart and professional when you arrive for your interview. It shows you care about the position and respect the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Front of House Assistant role. Highlight any relevant experience in customer service or similar environments, and connect your skills to the responsibilities mentioned in the job description.
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure it’s well-structured. First impressions count!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company there!
How to prepare for a job interview at Wilson Vale
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Front of House Assistant. Familiarise yourself with the key tasks like maintaining coffee machines and supporting client functions. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering high-quality service, be ready to share examples from your past experiences where you excelled in customer service. Highlight any situations where you went above and beyond to ensure customer satisfaction.
✨Emphasise Flexibility and Teamwork
The job requires flexibility to work both front and back of house, so be prepared to discuss how you've adapted to different roles in previous jobs. Also, mention your ability to work well in a team, as this is crucial in a busy restaurant environment.
✨Dress to Impress
First impressions matter! Dress smartly and maintain a professional appearance for your interview. This reflects your understanding of the importance of presentation in the hospitality industry and shows that you take the opportunity seriously.
