At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food and beverage experiences.
- Company: Join Wilson Vale, a quality-led contract caterer with a family-focused culture.
- Benefits: Enjoy competitive pay, tailored training, and your birthday off after one year.
- Other info: Flexible shifts in a fast-paced setting serving 500 customers daily.
- Why this job: Be part of a fun, inspiring environment with excellent career growth opportunities.
- Qualifications: Previous supervisory experience in hospitality and strong communication skills required.
The predicted salary is between 30000 - 33000 £ per year.
We have an exciting opportunity to become our new Food and Beverage Supervisor at one of our conference venues in Birmingham, B4 7ET.
Wilson Vale is an established, quality-led contract caterer.
We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community.
We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.
This is a permanent position working 40 hours per week, 5 days over 7 on a rota basis. Your shifts will include early mornings and late evenings, so flexibility is essential.
We're looking for an experienced Food & Beverage Supervisor who thrives in a fast paced hospitality environment.
You'll be a confident leader who can inspire and motivate a team of around 20 people while remaining hands on in the day to day operation.
Working closely with the Restaurant Manager, you'll help deliver exceptional food and service standards across the restaurant, bar, conference and hospitality facilities.
Based at Conference Aston Hotel, you'll support a busy operation serving around 500 customers each day.
From breakfast service and restaurant dining to private dinners, themed buffets, corporate hospitality and events, no two days are the same.
You'll play a key role in ensuring every guest receives a first class experience.
We're looking for someone with previous supervisory experience who is commercially aware and able to balance outstanding customer service with efficient operations.
You'll have excellent communication skills, a keen eye for detail and the confidence to lead restaurant and event shifts, support the training and development of your team, and work closely with the kitchen to deliver seamless service.
You'll also be responsible for maintaining high food safety and hygiene standards, supporting stock control and ordering, completing food safety records and ensuring company policies and procedures are followed.
Experience using Microsoft Office and general computer systems is essential.
Responsibilities
- Lead and support restaurant, bar and hospitality service to deliver an exceptional customer experience.
- Supervise and motivate a team of around 20, providing coaching and on the job support.
- Oversee restaurant and event shifts, ensuring service runs smoothly and efficiently.
- Deliver food and beverage service across breakfast, restaurant dining, private functions and conference hospitality.
- Support stock control, ordering and stock takes to maintain product availability.
- Complete food safety records and ensure high standards of food hygiene and cleanliness are maintained.
- Work closely with the kitchen team to ensure seamless service and effective communication.
- Handle customer queries and complaints professionally, taking appropriate action where required.
- Ensure company policies, procedures and health and safety standards are followed at all times.
- Support the Restaurant Manager with the day to day running of the department and team development
- OUR CULTURE
- Craft at our core - we pride ourselves on our craft-skilled chefs who create wonderful fresh food from scratch.
- Quality, seasonal ingredients - 300+ British suppliers and our chefs can source locally.
- Freedom to create - our teams love to cook up exciting food themes and pop-ups to keep the food fun.
- Support like no other - our business was founded by family and we have stayed true to those same family values of nurturing development, protecting our values and building trust and loyalty.
- We believe in tailored training and opportunities to build your career with us.
- WILSON VALE PERKS
- Our working environment is fun and inspiring, with excellent career development opportunities
- Craft Works - Free craft-focused career development training programme
- Paid training bespoke to you
- Access to our Employee Assistance Programme- your wellbeing is very important to us
- Online employee benefits scheme - monetary savings on everyday items!
- Your Birthday off every year after 1 years’ service.
- Enhanced Maternity Pay
Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all.
We are committed to supporting our people and do not tolerate discrimination of any kind.
From each and every person in our catering teams, to our operations and central support teams - everyone at has a voice.
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Food and Beverage Supervisor in Birmingham employer: Wilson Vale
At Wilson Vale, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and teamwork in the heart of Royal Leamington Spa. Our commitment to employee growth is evident through comprehensive training programmes and unique benefits like a day off for your birthday, ensuring our team members feel valued and supported in their culinary careers. Join us to be part of a dynamic environment where your passion for fresh food and high-volume events can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wilson Vale. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wilson Vale
Don't be shy about reaching out to Wilson Vale directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Supervisor in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wilson Vale and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wilson Vale
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
