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- Tasks: Be the welcoming face of security, ensuring safety and exceptional customer service.
- Company: Join Wilson James, a leader in security and customer service for over 30 years.
- Benefits: Enjoy competitive pay, lifestyle perks, and access to mental health support.
- Why this job: Make a real impact by safeguarding a dynamic environment while helping others feel valued.
- Qualifications: Must hold a current DS SIA Licence and have strong communication skills.
- Other info: Flexible shifts with great progression opportunities in a respectful team culture.
The predicted salary is between 11 - 16 £ per hour.
Join to apply for the Front of House Security Officer role at Wilson James.
Pay: £13.35 per hour
About The Role
Permanent | Location: London | Hours: Zero hours
Step into a role where professionalism meets purpose. As a Front of House Security Officer, you'll be the welcoming face of our organisation - ensuring safety, delivering exceptional customer service, and creating a reassuring presence for everyone who walks through our doors. This is more than just security; it's about being a trusted ambassador, combining vigilance with warmth to make people feel both protected and valued. If you're confident, approachable, and ready to take pride in safeguarding a dynamic environment, we'd love to hear from you.
Responsibilities
- Provide a welcoming presence at the front of house, greeting visitors and staff with professionalism.
- Monitor access control systems to ensure only authorised individuals enter the premises.
- Conduct regular security patrols of the building and surrounding areas to maintain safety.
- Respond promptly to incidents and emergencies, following established procedures.
- Maintain accurate records of daily activities, incidents, and visitor logs.
- Support health and safety compliance by reporting hazards and ensuring evacuation routes remain clear.
- Collaborate with colleagues and management to uphold site security standards and customer service expectations.
- Act as the first point of contact for enquiries, providing assistance while maintaining vigilance.
Why Join Us?
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing – Life assurance scheme, access to mental health support specialists.
- Financial support.
- Discounts on hundreds of retail sites.
- Progression opportunities – many of our team go on to senior and site management roles.
- A welcoming, respectful team culture.
- Uniform and full induction provided.
What We Are Looking For
- To hold a current DS SIA Licence.
- Proven experience in a security role or a similar position.
- Strong observational skills with the ability to identify and respond to security threats.
- Excellent communication and interpersonal skills to interact with staff, visitors, and authorities.
- Ability to remain calm and act decisively in high-pressure situations.
- Flexibility to work various shifts, including nights, weekends, and public holidays.
Equality, Diversity and Inclusion
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position; however, each case will be assessed on an individual basis.
Wilson James has been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Front of House Security Officer in Swinton employer: Wilson James
Contact Detail:
Wilson James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Security Officer in Swinton
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Front of House Security Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, be ready to confidently explain why you're the perfect fit for the role. Highlight your experience and how you embody the welcoming presence they’re looking for.
✨Tip Number 3
Stay active on social media! Follow companies like Wilson James and engage with their posts. This shows your interest and keeps you in the loop about any job openings or events they might be hosting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to step into that Front of House role.
We think you need these skills to ace Front of House Security Officer in Swinton
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Front of House Security Officer role. Highlight your relevant experience and skills, especially those that align with our focus on customer service and safety. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you the best candidate for the job.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do.
How to prepare for a job interview at Wilson James
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Front of House Security Officer. Familiarise yourself with access control systems, emergency procedures, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires excellent interpersonal skills, practice how you communicate your thoughts clearly and effectively. Prepare examples of past experiences where you've successfully interacted with visitors or handled difficult situations. This will demonstrate your ability to be both approachable and professional.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would respond to various security incidents or emergencies. Practising these scenarios will help you articulate your thought process and decision-making skills under pressure, which is crucial for this position.
✨Dress the Part
First impressions matter, especially in a role that involves being the face of the organisation. Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects your understanding of the importance of professionalism in the security industry.
