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- Tasks: Join a top museum team ensuring safety and providing excellent customer service.
- Company: Wilson James, a leading security provider with a commitment to growth.
- Benefits: Competitive pay, lifestyle perks, training opportunities, and health support.
- Why this job: Be part of an exciting environment while making a difference in visitor safety.
- Qualifications: DS SIA Licence preferred; customer service experience is a plus.
- Other info: Flexible shifts with opportunities for career advancement.
Overview
Permanent position based at a museum in Bradford. Zero hours contract with shifts from 06:00 to 18:00 and 18:00 to 06:00. Pay: £12.60 per hour.
Join Our Team as a Support Security Officer. This exciting role is based at one of the world’s leading science museums in Bradford, welcoming visitors daily. You will be an integral part of the team, helping to protect, deter and respond to security matters while providing exceptional customer service.
Responsibilities
- Be part of a first-class security team ensuring the safety of the public and staff in both public and private areas of the museum, and protect the property and its collections.
- Check and verify entry passes, monitor alarm systems, manage access control, and investigate any suspicious activity or behaviour.
- Interact with customers and staff: greet visitors, listen to requests, show empathy, answer questions, and follow up where you can help.
Qualifications & Requirements
- DS SIA Licence
- Experience in a security environment is beneficial but not essential; training and progression opportunities are available.
- Hard-working with a positive attitude and an interest in the role; customer service experience is a plus.
Benefits & What We Offer
- Lifestyle Benefits – mortgage and financial advice, shopping vouchers, employee referral scheme.
- Learning & Development – progression opportunities, eLearning courses, on-site training, apprenticeships, and in-house courses.
- Health & Wellbeing – life assurance, mental health support, and online GP access for you and dependents.
- Discounts on retail sites and the Cycle to Work scheme.
About Wilson James
Wilson James is an equal opportunities employer with a 30-year history and more than 5,000 employees across numerous client sites in the UK. We are committed to safety, efficiency, and customer satisfaction, delivering tailored security, construction logistics, aviation services, and technology solutions.
Internal applicants: we support career growth and offer internal mobility and clear career pathways. Apply for exciting internal opportunities to advance within the company.
Location
Little Horton Lane, Bradford, West Yorkshire, UK, BD1 1NQ
How to Apply
Interested? Apply now to secure your future with us. Note: we may close a vacancy earlier than the advertised deadline if a high volume of strong applications is received.
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Support Security Officer employer: Wilson James
Contact Detail:
Wilson James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Security Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wilson James on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Since this role involves interacting with visitors, think of examples where you've gone above and beyond to help someone. We want to see that positive attitude shine!
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to highlight why you're excited about working in a museum environment and how you can contribute to keeping it safe and welcoming.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested in the position and appreciate the opportunity to chat with the team.
We think you need these skills to ace Support Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Support Security Officer role. Highlight any customer service experience and security-related qualifications, even if they're not extensive.
Craft a Compelling Cover Letter: Use your cover letter to showcase your enthusiasm for the role and the museum environment. Share why you want to be part of our team and how you can contribute to keeping our visitors safe and happy.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to us quickly and efficiently, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Wilson James
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Support Security Officer. Familiarise yourself with the key tasks like monitoring alarm systems and interacting with visitors. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with the public, be prepared to discuss your customer service experience. Think of examples where you've gone above and beyond to help someone, as this will highlight your ability to connect with visitors and staff alike.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to security and customer service. Practice how you would handle scenarios like dealing with a suspicious person or assisting a visitor in distress. This shows your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team dynamics or training opportunities. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.