Security Ops Lead

Permanent Location: Kings Cross, London

Hours: Mon – Fri

Pay: £75,000‑£80,000

Join Our Team as a Security Operations Lead! Step into a role where your presence truly matters. As a Security Operations Lead, you will join us providing security for one of the world’s most inspiring global tech brands – a household name known for its inclusive culture, exceptional benefits, and genuine commitment to supporting people to thrive. This is an exciting moment to join, with the opportunity to help shape the future of security standards for a company that millions trust every day. This is a senior position with responsibility for international assets (UK, Switzerland and USA). The individual needs to be able to demonstrate clear leadership and an innovative approach to all security matters, including in‑depth relevant management experience with desirable subject matter expertise in the pharmaceutical industry or frontier technology. The successful candidate will be expected to maintain exceptional customer service standards and a commitment to continuous improvement. There will be international travel involved as part of the role.

About the Role

• Advising the client and account lead on all matters of security, including the review and writing of security policies and procedures.
• Understanding the client’s core business activities to ensure the security team delivers the most effective solution.
• Ensuring that, when incidents occur, deployed teams respond in accordance with associated policies and procedures and post‑incident reviews are conducted to limit repeat occurrence and strengthen understanding.
• Liaising with line manager and client stakeholder to ensure effective and open communication of all matters pertaining to the delivery of a professional security service.
• Ensuring appropriate training (derived from both internal and external courses) is delivered to individual staff in accordance with their rank, responsibilities and identified training and development needs.
• Establishing and managing a security team that is well‑turned‑out, motivated, well‑informed, focused and clear about its role and objectives.
• Acting as the first‑line response for any and all incidents – fire, security and health & safety – and managing them in accordance with the specific related procedure.

Benefits

• Annual leave entitlement of 5.6 weeks.
• Lifestyle benefits – mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – eLearning courses, on‑site training, apprenticeships and in‑house training courses.
• Health and wellbeing – life assurance scheme, access to mental health support specialists.
• Access to an online GP for you and your dependents.
• Financial support.
• Discounts on hundreds of retail sites.
• Progression opportunities – many team members go on to senior and site management roles.
• A welcoming, respectful team culture.
• Uniform and full induction provided.
• Cycle‑to‑work scheme.

What We Are Looking For

• Highly developed interpersonal, literacy and numeracy skills.
• Ability to adapt rapidly to different account lead and client requirements.
• Proven management experience working in a high‑profile environment.
• Ability to demonstrate achievement of exceptional customer service standards.
• A flair for problem solving and multitasking.
• Assertive and persuasive.
• Good IT skills and competence with Google Suite, including a high degree of adoption of AI platforms.
• Hold a relevant management qualification (e.g. ILM 3/5, preferable) and proven experience in a senior security management position.
• SIA Licence holder.

Please note that successful candidates will be required to undergo periodic vetting checks during their employment. This is not a full vetting process, but a routine credit and directorship check carried out every three years to ensure ongoing compliance with our security standards.

Wilson James is an equal‑opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position; however, each case will be assessed on an individual basis.

For information about Wilson James’ commitment to Equality, Diversity and Inclusion, visit our website.

We may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.

Location: Deepmind Handyside, 4‑18 Handyside Street, Kings Cross, London, United Kingdom, N1C 4DN