Security Control Room Supervisor

Security Control Room Supervisor

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Wilson James

At a Glance

  • Tasks: Supervise security operations, monitor CCTV, and respond to incidents in a dynamic environment.
  • Company: Join a leading security firm with a supportive and diverse team culture.
  • Benefits: Enjoy 5.6 weeks annual leave, lifestyle perks, and access to mental health support.
  • Other info: Great progression opportunities and training available for career growth.
  • Why this job: Make a real difference by ensuring safety and security for staff and visitors.
  • Qualifications: Must hold a current DS SIA Licence and have strong observational skills.

The predicted salary is between 30000 - 40000 £ per year.

Permanent Full-Time role

Location: London

Hours: 4 on 4 off shift pattern working days and nights

Pay: £14.85 hourly rate

About the Role

  • Welcoming staff and visitors and creating a safe, professional atmosphere
  • Conducting regular patrols and monitoring premises to prevent unauthorised access, theft, or vandalism
  • Monitoring access points, CCTV, and handling security procedures
  • Respond promptly to alarms, emergencies, and security incidents, taking appropriate action as needed
  • Complete detailed reports on daily activities, incidents, and any security concerns
  • Assist in emergency situations, including evacuations and first aid support if required
  • Adapting to different client sites – no two days are the same
  • Responding calmly and confidently to incidents or concerns
  • Working as part of a diverse, supportive team

Why Join Us

  • Annual leave entitlement of 5.6 weeks
  • Lifestyle Benefits: Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme
  • Learning & Development: we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in‑house training courses
  • Health and Wellbeing: Life assurance scheme, access to mental health support specialists
  • Access to an Online GP for you and your dependents
  • Financial support
  • Discounts on hundreds of retail sites
  • Progression opportunities – many of our team go on to senior and site management roles
  • A welcoming, respectful team culture
  • Uniform and full induction provided
  • Cycle to Work scheme

What We Are Looking For

  • To hold a current DS SIA Licence
  • A valid SIA CCTV Licence
  • A current First Aid at Work certificate
  • Proven experience in a security role or a similar position
  • Strong observational skills with the ability to identify and respond to security threats
  • Excellent communication and interpersonal skills to interact with staff, visitors, and authorities
  • Ability to remain calm and act decisively in high‑pressure situations
  • Flexibility to work various shifts, including nights, weekends, and public holidays

Interested? Apply now and secure your future with us!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.

Security Control Room Supervisor employer: Wilson James

Wilson James is an exceptional employer, offering a supportive and diverse work culture in the heart of London. With a strong focus on employee growth, we provide extensive learning and development opportunities, alongside lifestyle benefits that enhance your well-being. Join us to be part of a welcoming team where your contributions are valued, and you can progress into senior roles while enjoying a fulfilling career in security.

Wilson James

Contact Details:

Wilson James Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Security Control Room Supervisor

Tip Number 1

Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a Security Control Room Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by brushing up on your knowledge of security protocols and emergency response procedures. Be ready to share examples from your past experiences that showcase your skills in handling high-pressure situations and working as part of a team.

Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at Wilson James, where you can find roles that not only match your skills but also offer great benefits and progression opportunities.

Tip Number 4

Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a chance to reiterate why you’re the perfect fit for the Security Control Room Supervisor position and keep you fresh in their minds.

We think you need these skills to ace Security Control Room Supervisor

SIA Licence
CCTV Monitoring
First Aid at Work
Observational Skills
Communication Skills
Interpersonal Skills
Calmness Under Pressure

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant experience in security roles. Use keywords from the job description, like 'CCTV monitoring' and 'emergency response', to show we’re looking for someone just like you!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've handled security incidents or worked as part of a team. We want to see your personality and passion for the role.

Show Off Your Skills:Don’t forget to mention your DS SIA Licence and First Aid certification. These are crucial for us, so make them stand out in your application. We love seeing candidates who are fully qualified!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Wilson James

Know Your Security Protocols

Familiarise yourself with common security protocols and procedures relevant to the role. Be prepared to discuss how you would handle specific scenarios, such as responding to alarms or managing access points. This shows that you understand the responsibilities of a Security Control Room Supervisor.

Demonstrate Calmness Under Pressure

During the interview, highlight your ability to remain calm in high-pressure situations. Share examples from your past experiences where you successfully managed emergencies or security incidents. This will reassure the interviewer that you can handle the demands of the job.

Showcase Your Communication Skills

As this role involves interacting with staff, visitors, and authorities, effective communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play potential scenarios with a friend to refine your responses.

Ask Insightful Questions

Prepare a few thoughtful questions about the company culture, team dynamics, or training opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!