At a Glance
- Tasks: Monitor CCTV and coordinate emergency responses to ensure safety.
- Company: Join Wilson James, a leader in security and customer service.
- Benefits: Enjoy competitive pay, lifestyle perks, and health support.
- Other info: Dynamic workplace with opportunities for career growth and development.
- Why this job: Make a real difference in safety while developing your skills.
- Qualifications: DS and CCTV licence required; experience in security operations preferred.
The predicted salary is between 17.14 - 17.14 £ per hour.
Pay: £17.14 per hour
Permanent Location: Dyce, Aberdeen
Hours: FT, 50 hours per week, Mon - Fri
The Security Control Room Operative plays a pivotal role in maintaining safety and security at the client's site in Aberdeen, directly reporting to the Security Manager and Deputy Security Manager. This position is situated within a dedicated security team responsible for monitoring surveillance systems, responding to alarms, and coordinating emergency responses, ensuring a secure environment for all personnel and visitors.
About The Role
- Continuously monitor CCTV, access control, alarm systems, and other security technologies to detect potential threats and coordinate appropriate responses.
- Act as the central communication point between security personnel, emergency services, and relevant stakeholders during incidents, emergencies, and critical events.
- Accurately record, investigate, and maintain reports of security incidents, ensuring all actions taken are properly documented and escalated when required.
- Monitor access control systems, review entry logs, and ensure compliance with security, health and safety, and organizational policies and procedures.
- Conduct security drills, review incident trends, evaluate system performance, and recommend improvements to security procedures and technology.
- Deliver operational updates to management, support and guide team members on security procedures, and foster effective communication with internal and external stakeholders.
Why Join Us?
- Annual leave entitlement of 5.8 weeks
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing – Life assurance scheme, access to mental health support specialists, access to an Online GP for you and your dependents.
- Financial support, discounts on hundreds of retail sites, Cycle to Work scheme.
What We Are Looking For
- DS and CCTV licence are essential
- Advanced knowledge and experience in using Genetec and C-Cure Systems.
- Experience in security operations or control room environments.
- Familiarity with emergency response protocols and incident management.
- Exposure to monitoring surveillance systems and alarm responses.
- Understanding of organizational values and strategic objectives in a security context.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
For information about Wilson James' commitment to Equality, Diversity and Inclusion, visit here.
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions. Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.
Security Control Room Operative employer: Wilson James
Wilson James is an excellent employer, offering a supportive work culture that prioritises the well-being of its employees in Aberdeen. With a focus on health support and various lifestyle benefits, the company fosters an environment where security professionals can thrive and advance their careers through meaningful progression opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Security Control Room Operative
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Control Room Operative. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Wilson James. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Control Room Operative candidates.
✨Directly Apply to Wilson James
Don’t forget to apply for the Security Control Room Operative role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Wilson James.
We think you need these skills to ace Security Control Room Operative
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Wilson James. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Wilson James.
How to prepare for a job interview at Wilson James
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Wilson James.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Wilson James.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Wilson James.
