At a Glance
- Tasks: Ensure safety and security at Belfast International Airport while providing excellent customer service.
- Company: Join a dedicated security team at a leading airport.
- Benefits: Earn £13.24 per hour, enjoy 5.6 weeks annual leave, and access lifestyle benefits.
- Other info: Flexible shifts with opportunities for career growth and internal mobility.
- Why this job: Make a real difference every day in a fast-paced environment.
- Qualifications: Must be over 18, live in the UK for 3 years, and have a passion for customer service.
The predicted salary is between 13.24 - 13.24 £ per hour.
Station Agent
Permanent
Location: Belfast International Airport
Hours: Part time - 04:00 - 08:00 Monday and Tuesday, 16:00 - 20:00 Thursday and Friday, 4 hours a day
Pay: Earn £13.24 per hour
Join Our Team as a part time Station agent
Are you ready for an exciting, fast-paced role where you can make a real difference to people every day?
If you're a vigilant, customer-focused individual looking for a rewarding career, this is your opportunity to join our dedicated security team at Belfast International Airport as an Airport Security Officer.
About the Role
As Station Agent, you will be at the heart of our airport operations, ensuring the safety and security of all passengers, staff, and visitors. Your duties will include:
- People and Bag Search: Use advanced equipment and manual search techniques to ensure no prohibited items are brought into the airport.
- X-ray Screening: Operate X-ray machines to screen bags and personal items, ensuring compliance with airport security standards.
- Access Control: Manage access to the airport by verifying identification and travel documents for passengers, staff, and airport users.
- Customer Support: Provide assistance and high levels of customer service, resolving queries, and guiding passengers through their airport journey.
- Emergency Response: Be a first responder to incidents, including aircraft emergencies, providing crucial support and ensuring safety.
- Patrolling and Incident Response: Conduct regular patrols of airside and landside areas, attend to security reports, and carry out aircraft guarding and escort duties.
- Security Compliance: Adhere to all security notices, and maintain clear and concise documentation of any incidents.
Why Join Us?
- Annual leave entitlement of 5.6 weeks
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Learning & Development – we actively encourage progression and offer various e Learning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing – Life assurance scheme, access to mental health support specialists
- Access to an Online GP for you and your dependents.
- Financial support
- Discounts on hundreds of retail sites
- Cycle to work scheme
- Free Parking
- 20% off Duty Free
- Discounted eye care voucher
- Reward and Recognition Scheme
- Refer a friend scheme
- Discount on bus travel on obtaining a blue pass
Getting here by Bus
Translink bus times - the first bus is at 01:00 then every hour until 0600, 06:15 and 06:30 then every 12 minutes after this.
At weekends it's every 20 minutes.
Staff who receive a full airside pass can collect a smart card from the kiosk in the airport arrivals hall.
This card provides discounted travel at £5.40 return (£2.60 each way).
If a ticket is purchased at Grand Central or directly on the bus using an airside pass, the discounted fare is £6.50 return.
What we are looking for
- Due to CAA requirements, must have been living in Northern Ireland/UK for the last 3 years continuously
- a passion for providing excellent customer service
- to be able to get to the airport at all times of the day, from as early as 02:45am.
- to be able to work flexible shifts
- Due to legal reasons, must be over the age of 18 years old.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames. co. uk/sustainability
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company.
Committed to promoting from within, we provide clear career pathways and continuous skill development.
- Unlock your potential by applying for exciting internal opportunities and new challenges
- #J-18808-Ljbffr
Security Agent employer: Wilson James
Wilson James is an excellent employer, offering a supportive work culture that prioritises the well-being of its employees in Aberdeen. With a focus on health support and various lifestyle benefits, the company fosters an environment where security professionals can thrive and advance their careers through meaningful progression opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Security Agent
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Wilson James. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Wilson James. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with Wilson James! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Security Agent
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Wilson James. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Wilson James specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Wilson James, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at Wilson James
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Wilson James.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.