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- Tasks: Drive Ambi lifts and minibuses, assisting passengers with reduced mobility at Birmingham Airport.
- Company: Join Wilson James, a leading managed service provider in aviation services.
- Benefits: Enjoy 44.8 weeks of annual leave, health support, and lifestyle perks.
- Why this job: Make a real difference by helping passengers and enjoy a flexible work schedule.
- Qualifications: Must have a full driving license and excellent customer service skills.
- Other info: Dynamic workplace with opportunities for training and career growth.
Job Title: Relief High Lift Driver
Employment Type: Permanent Part Time
Location: Birmingham Airport
Hours: Various/Flexible (8 hours a week)
Pay: £15.19 hourly rate
About The Role
- Operate the Ambi lift & minibuses on the airfield, transferring passengers with reduced mobility to and from aircraft to the terminal building.
- Drive company Ambi lifts ensuring the vehicle is always safe and secure.
- Deliver to or collect passengers from the aircraft door and assist with the transfer into their seat or wheelchair using safe manual handling techniques.
- Carry out Customer Care Agent / Ambi lift of Minibus Driver duties as directed by the Operational Management Team.
- Assist PRM’s onto the aircraft, to their seat or into other vehicles or terminal buildings, involving passenger and manual handling techniques.
- Organise efficient transport of PRMs (plus one companion) to aircraft, ensuring on‑time departures.
- Co‑ordinate boarding/disembarkation of PRMs onto/off the aircraft from your vehicle or air bridge, liaising with the aircraft dispatcher and cabin crew.
- Overall responsibility for all aspects of the Ambi lift vehicle including tail lift and front platform controls.
- Drive minibus and terminal buggies when required.
- Marshalling of vehicles when required.
Why Join Us?
- Annual leave entitlement of 44.8 weeks.
- Lifestyle benefits – mortgage and financial advice, vouchers, employee referral scheme.
- Learning & Development – eLearning courses, on‑site training, apprenticeships, in‑house training courses.
- Health and Wellbeing – life assurance scheme, mental health support specialists.
- Online GP access for you and dependents.
- Financial support.
- Discounts on hundreds of retail sites.
- Cycle to Work scheme.
What We Are Looking For
- Excellent customer service skills.
- Excellent written communication and interpersonal skills.
- Ability to work both day and night shifts – flexibility required.
- Ability to think and act quickly in emergencies or under pressure.
- Physical ability to carry out duties.
Qualifications And Licenses
Full Driving License: Category B (must have been held for 2 years).
Experience: Driving large goods vehicles.
Airside driving permit: Must be able to obtain, including passing a driving medical with a colour‑blind test.
Desirable For The Role
- Ability to speak another language.
- HGV Licence.
- Airside experience.
Interested? Apply now and let your career take off!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James\’ commitment to Equality, Diversity and Inclusion, visit https://wilsonjames.co.uk/sustainability.
Wilson James has been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top‑tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
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Relief Hi Lift Driver employer: Wilson James
Contact Detail:
Wilson James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Hi Lift Driver
✨Tip Number 1
Get to know the company! Research Wilson James and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to customer service and emergency situations. This will help you feel more confident and ready to impress.
✨Tip Number 3
Show off your flexibility! Since the role requires working various shifts, be sure to highlight your availability and willingness to adapt. Employers love candidates who can jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Wilson James. Don’t miss out on this opportunity!
We think you need these skills to ace Relief Hi Lift Driver
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since this role is all about helping passengers with reduced mobility, make sure to highlight your excellent customer service skills in your application. We want to see how you can make a difference in someone’s travel experience!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to describe your experience and qualifications. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit!
Tailor Your Application: Make sure to tailor your application to the specific requirements of the Relief High Lift Driver role. Mention any relevant experience you have with driving large vehicles or working in similar environments. We love seeing candidates who take the time to connect their background to the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Wilson James
✨Know Your Vehicle Inside Out
Make sure you’re familiar with the Ambi lift and minibuses you'll be operating. Brush up on their controls, safety features, and manual handling techniques. This will not only show your technical knowledge but also your commitment to safety and efficiency.
✨Show Off Your Customer Service Skills
Since this role involves assisting passengers with reduced mobility, it’s crucial to demonstrate your excellent customer service skills. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will highlight your ability to think on your feet and act quickly under pressure.
✨Flexibility is Key
Be ready to discuss your availability for various shifts, including nights and weekends. Companies like Wilson James value flexibility, so showing that you can adapt to different schedules will make you a more attractive candidate.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in emergencies. Think about past experiences where you had to act quickly or manage a challenging situation. Practising these scenarios will help you articulate your thought process during the interview.