Patrolling Officer

Patrolling Officer

Permanent

Location: London

Hours: 4 on, 4 off days & nights 07.00am-19.00pm-19.00pm-07.00am

Pay: £14.54 per hour

Join Our Team

Are you a vigilant and dedicated professional looking for a rewarding career in security? We are seeking a reliable and proactive Patrolling Officer to help maintain a safe and secure environment for our staff, visitors and assets. In this role, you will be responsible for monitoring premises, conducting patrols, responding to incidents and ensuring that security protocols are upheld at all times. If you have strong observational skills, excellent attention to detail and the ability to handle situations calmly and professionally, we would love to hear from you!

Responsibilities

• Meeting and greeting of visitors and guests in a professional and friendly manner
• Site security patrols
• Conducting access control and badge verifications
• Loading bay duties
• Acting as First Aider and Fire marshal
• To ensure that all appropriate SIA Licences are always on display while at work
• Any additional reasonable duties requested by operational management
• Provide a highly visible proactive security presence on and around the sites with emphasis on access and egress controls.
• Monitoring of CCTV systems – review, record and elevate incidents, fault finding and reporting.
• Monitoring of BMS, Fire & Security alarm system panel, inclusive of intruder systems.
• Internal emergency hub/contact point for escalation to external emergency services
• Report on instances where property may be at risk on site (Theft, Damage etc).
• Operate stop and search policies when instructed by the Site Team Leader.
• Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects and vehicles.
• Perform instructed locking and unlocking duties.
• Ensure keys are controlled in accordance with procedures laid down in the Assignment Instructions and the Standard Operational Procedures.
• Enforce the display of Access passes in accordance with best practices of customer service and care

Benefits

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP for you and your dependents.
• Financial support
• Discounts on hundreds of retail sites
• Progression opportunities – many of our team go on to senior and site management roles
• A welcoming, respectful team culture
• Uniform and full induction provided
• Cycle to work scheme

What We Are Looking For

• Exceptional Customer service skills and verbal communication
• Enthusiastic professional approach
• Be punctual and reliable
• A team player and have good personal presentation
• Flexible approach to their work
• Appropriate knowledge of security operations
• Good working knowledge of IT systems
• Demonstrate the ability to think and act quickly in emergencies or under pressure
• Have an ability to deliver written reports where necessary
• Maintain a high standard of personal presentation
• Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability
• Able to demonstrate an ability to work as part of a team.
• Interested? Apply now and secure your future with us! Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James\’ commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.