At a Glance
- Tasks: Respond to medical incidents and provide first aid across the estate.
- Company: Join Wilson James, a leader in security and emergency response.
- Benefits: Enjoy competitive pay, annual leave, and lifestyle perks.
- Other info: Great progression opportunities and a supportive team culture await you.
- Why this job: Make a real difference while developing your skills in a dynamic environment.
- Qualifications: Must have FREC 3 or equivalent certification and strong situational awareness.
The predicted salary is between 40000 - 40000 € per year.
The Medic Officer plays a vital role in maintaining the safety, wellbeing, and smooth operation of the estate. This is a high-visibility, dual-role position combining core security responsibilities with emergency medical response. As a first responder, the officer is trained to deliver effective first aid, life-support, and trauma care until emergency medical services arrive. The role requires excellent judgement, physical readiness, and the ability to remain calm under pressure—operating both independently and as part of the wider estate security team. The highest level of professional standards and consistent approach to ensuring a positive customer experience.
Responsibilities
- Respond to medical incidents across the estate and provide first aid or extended life support within the scope of training.
- Assess patient condition, stabilise injuries, and prepare casualties for handover to the London Ambulance Service or other emergency responders.
- Ensure medical equipment and supplies are stocked, functional and accessible during duty hours.
- Support evacuation or shelter-in-place procedures in medical or multi-casualty situations.
- Remain alert to safeguarding concerns, particularly relating to vulnerable individuals requiring medical attention.
- Maintain accurate incident records, including medical details, and submit these to the Control Room to support central reporting and follow-up.
- Participate in regular medical training, drills and scenario exercises to ensure response readiness.
Benefits
- Annual leave entitlement of 5.6 weeks.
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing – Life assurance scheme, access to mental health support specialists, access to an Online GP for you and your dependents.
- Financial support, discounts on hundreds of retail sites.
- Progression opportunities – many of our team go on to senior and site management roles.
- A welcoming, respectful team culture.
- Uniform and full induction provided.
- Cycle to work scheme.
Qualifications
- Strong situational awareness and sound judgment.
- Professional appearance and behaviour.
- Ability to work independently and as part of a team.
- Previous security experience (beneficial).
- Knowledge of the estate layout and procedures/facilities (beneficial).
- Demonstrated ability to assess and respond to medical emergencies calmly and effectively.
- Confidence in triage, CPR, AED use, bleeding control, and casualty handover.
- In-date FREC 3, FPOS, or equivalent accredited pre-hospital care certification (required).
- SIA – DS licence.
- Exceptional customer service skills and verbal communication.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
Medic Officer employer: Wilson James
Wilson James is an exceptional employer, offering a dynamic work environment in London where Medic Officers play a crucial role in ensuring safety and wellbeing. With a strong focus on employee growth through extensive training and development opportunities, alongside a supportive team culture and comprehensive benefits including lifestyle perks and mental health support, we empower our staff to thrive both personally and professionally. Join us to make a meaningful impact while enjoying a rewarding career with clear pathways for advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Medic Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current Medic Officers. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your first aid experience and how you handle pressure—those are key for this role!
✨Tip Number 3
Stay updated on the latest medical protocols and security practices. Showing that you're proactive about your training can really impress potential employers and set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Medic Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Medic Officer role. We want to see how your background in first aid, emergency response, or security can shine through!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for this position. Share your passion for emergency medical response and how you can contribute to our team’s success.
Showcase Your Qualifications:Don’t forget to mention your FREC 3, FPOS, or equivalent certifications! We’re looking for candidates who are ready to jump into action, so make sure we know about your training.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Wilson James
✨Know Your Medical Protocols
Make sure you brush up on your first aid and emergency response protocols. Familiarise yourself with the specific medical procedures relevant to the role, as well as any equipment you'll be using. This will show that you're prepared and serious about the position.
✨Demonstrate Situational Awareness
During the interview, be ready to discuss how you would handle various medical emergencies. Use examples from your past experiences to illustrate your judgement and ability to remain calm under pressure. This will help the interviewers see your critical thinking skills in action.
✨Showcase Your Customer Service Skills
As a Medic Officer, you'll need to interact with people regularly. Highlight your customer service experience and how you can maintain a positive attitude even in stressful situations. Share stories that demonstrate your communication skills and ability to connect with others.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the team culture. This not only shows your interest in the position but also helps you gauge if it's the right fit for you. Ask about training opportunities or how the team handles multi-casualty situations to show you're engaged.
