Emergency Response Medic in London

Location: Kings Cross, London

Hours: Full time, 4 on, 4 off

Pay: £21.50 per hour

Step into a role where your presence truly matters. As an Emergency Response Medic, you'll join us providing security for one of the world's most inspiring global tech brands - a household name known for its inclusive culture, exceptional benefits, and genuine commitment to supporting people to thrive. This is an exciting moment to join, with the opportunity to help shape the future of security standards for a company that millions trust every day.

We are seeking a highly skilled and flexible individual for the position of Emergency Response Medic. This role requires the ability to respond to incidents, including medical emergencies and other safety and security incidents, across various locations within the LON area. The successful candidate will be responsible for commuting between sites on an e-bike, demonstrating operational flexibility and multi-site awareness. Candidates with mental health first aid training and experience will be given preference due to the increasing importance of mental well-being in the workplace. Leadership and organisational skills are also essential for effectively managing resources and coordinating emergency response efforts.

Every day brings variety, connection, and the chance to work closely with a supportive team that values your judgement and encourages your growth. If you're looking for a role where your contribution is visible, valued, and part of something bigger, this is an incredible opportunity to join a company shaping the future.

Proven experience delivering high-quality first aid including being FREC 3 and FPOS trained. We will consider applicants who are trained but whose certifications are out of date. You must give clear examples of Medic work you have done within a Security setting.

About the Role: As an Emergency Response Officer you will be responsible for:

• Be first on the scene (site) to deliver required First Aid.
• Respond to security incidents across the client site portfolio.
• Multi-site awareness and operational flexibility.
• Commuting between all LON sites on electric bikes (Proficiency Cycling Training will be provided).
• Be responsive to movement of personnel and equipment as needed to optimise resource utilisation.
• Adapt quickly to changing operational needs and priorities across different locations.
• Serve as a first responder during emergency situations, providing immediate assistance and coordinating efforts until professional help arrives.
• Utilise mental health first aid training to provide support and assistance to individuals experiencing mental health challenges.
• Collaborate with cross-functional teams and stakeholders to establish clear communication channels and promote a coordinated approach to emergency response.

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists, access to an Online GP for you and your dependents.
• Financial support, discounts on hundreds of retail sites.
• Progression opportunities – many of our team go on to senior and site management roles.
• A welcoming, respectful team culture.
• Uniform and full induction provided.
• Cycle to Work scheme.

What we are looking for:

• Prior experience in emergency response situations, such as providing first aid or assisting with incident management.
• Familiarity with emergency response protocols and the ability to remain calm and composed during high-stress situations.
• Experience in handling customer inquiries, resolving issues, and ensuring customer satisfaction.
• Experience in diffusing tense situations and finding mutually agreeable solutions.
• Proven experience in effective verbal and written communication, including the ability to convey information clearly and concisely.
• SIA – DS.

Please note that successful candidates will be required to undergo periodic vetting checks during their employment. This is not a full vetting process, but a routine credit and directorship check carried out every three years to ensure ongoing compliance with our security standards.