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- Tasks: Ensure safety at Liverpool Airport while providing excellent customer service.
- Company: Join Wilson James, a leader in security and aviation services.
- Benefits: Enjoy competitive pay, annual leave, and lifestyle perks.
- Why this job: Be part of a dynamic team making travel safe and enjoyable.
- Qualifications: Strong communication skills and ability to think quickly under pressure.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 10 - 13 £ per hour.
Overview
Location: Liverpool Airport
Hours: Full time, 37.5 hours a week. Please be aware of the shift times as they can start as early as 03:00 am and the latest finish can be around 23:45 pm. Shift patterns will be 5 on 2 off / 5 on 3 off or we have weekend only work (Friday - Monday earlies). Please note: if you have a 03:00 am start there is no public transport available.
Pay: £12.60 - £13.30 per hour
Are you ready for a career where no two days are the same? Do you want to be at the heart of keeping Liverpool Airport safe while delivering world-class customer service? If so, Wilson James is looking for Security Officers to join our energetic and dedicated team!
The Role
As a Security Officer, you'll play a crucial role in ensuring the safe and smooth transition of passengers, staff, and airport personnel through Liverpool Airport. From screening passengers and baggage to controlling access and patrolling the airside and landside, your work will directly impact the safety, efficiency, and reputation of the airport. This isn't just a security role – it's a people-focused position where you'll interact with passengers from all walks of life, providing guidance and support to make their journey seamless and safe. You'll be trained to handle emergencies, respond quickly under pressure, and play a key part in maintaining high standards of safety and service.
- Screen Passengers & Baggage: Ensure everyone and everything is safe with thorough checks.
- Control Access: Monitor who enters secure areas, verifying IDs and travel documents.
- Patrol the Airport: Keep airside and landside areas safe through regular foot patrols.
- Guide Passengers: Help travelers navigate security, offering advice on baggage and electronics.
- Provide Top-Notch Service: Assist passengers and resolve queries with professionalism and care.
- Stay Alert & Compliant: Follow security protocols and accurately record any incidents.
- Respond to Emergencies: Act quickly to ensure safety during unexpected situations.
Benefits
- Annual leave entitlement of 5.6 weeks
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme
- Learning & Development – progression opportunities, eLearning courses, on-site training, apprenticeships, and in-house training
- Health and Wellbeing – Life assurance, access to mental health support specialists
- Online GP access for you and dependents
- Financial support and discounts on hundreds of retail sites
- Cycle to Work scheme
What we are looking for
- Excellent Communication & Customer Service skills
- Basic IT Skills: Comfortable using standard IT systems
- Quick Thinking Under Pressure: Respond effectively in emergencies or high-pressure situations
- Reporting Skills: Deliver clear, concise verbal and written reports when required
- Professional Presentation: Maintain a high standard of personal appearance
- Reliability: Punctuality, strong attendance, and commitment to team effectiveness
- Teamwork: Work collaboratively with colleagues to achieve shared goals
- Calm & Confident Approach: Handle public interactions calmly and professionally
- Equality & Diversity Awareness: Understand and respect the needs of all airport visitors
Eligibility & Background
- Minimum 5 years of UK residency
- Must be able to pass a 5-year checkable background verification
Interested? Apply now and let your career take off!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications. Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position; however, each case will be assessed on an individual basis.
For information about Wilson James' commitment to Equality, Diversity and Inclusion, please visit: https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants: Wilson James supports career growth and internal mobility to help employees explore new roles and advance within the company. We provide clear career pathways and continuous skill development.
Airport Security Officer in Liverpool employer: Wilson James
Contact Detail:
Wilson James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Security Officer in Liverpool
✨Tip Number 1
Get to know the company! Research Wilson James and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Airport Security Officer, you'll be interacting with a diverse range of people. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Be ready for those early starts! If you're applying for shifts that start at 03:00 am, make sure you have a plan for getting to work. Whether it's arranging a lift or finding a nearby place to stay, being prepared shows commitment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Wilson James team. Don’t miss out on this opportunity!
We think you need these skills to ace Airport Security Officer in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Airport Security Officer role. Highlight your customer service skills and any relevant experience that shows you can handle high-pressure situations.
Showcase Your Communication Skills: Since this role is all about interacting with passengers, emphasise your excellent communication abilities. Use examples from past experiences where you’ve successfully resolved queries or provided guidance.
Be Professional and Personable: Your application should reflect a professional yet approachable tone. We want to see that you can maintain a high standard of personal presentation and are ready to represent Wilson James positively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets seen by the right people. Plus, you’ll find all the details you need about the role there.
How to prepare for a job interview at Wilson James
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of an Airport Security Officer. Familiarise yourself with the key tasks like screening passengers and baggage, controlling access, and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves interacting with a diverse range of people, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will highlight your ability to remain calm and professional when dealing with passengers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your quick thinking and problem-solving abilities. Think about potential emergencies you might face as a Security Officer and how you would handle them. Practising these scenarios can help you articulate your thought process during the interview.
✨Dress the Part
First impressions matter! Dress professionally to reflect the high standards expected in the security industry. A smart appearance not only shows respect for the interviewers but also demonstrates your understanding of the professional presentation required in the role.