At a Glance
- Tasks: Ensure trolleys are collected and conduct security sweeps at Heathrow Airport.
- Company: Join Wilson James, a leader in security services.
- Benefits: Enjoy 5.6 weeks annual leave, health support, and lifestyle perks.
- Other info: Great opportunities for learning and career growth await you!
- Why this job: Be part of a dynamic team ensuring safety and customer service.
- Qualifications: Quick thinker under pressure with a passion for excellent service.
Join to apply for the Rail Security and Trolley Officer role at Wilson James. Permanent position at Heathrow Airport.
Hours: 40 hours per week – 9.5 hours per day with a 4 on/2 off shift pattern.
Pay: £13.85 per hour.
Responsibilities:
- Ensure the collection of trolleys from relevant points in the station and place them in required storage areas.
- Conduct a security sweep of the station every half hour of the shift, if required.
- Complete a walk‑around of the station to ensure everything is running smoothly.
- Complete an incident/accident report for any issue encountered, including near‑miss events and injuries.
- Check for unattended items and report any findings.
- Keep your ID pass on display at all times while at work.
- Help with breaks when needed.
- Perform any additional reasonable duties requested by operational management.
Benefits:
- Annual leave entitlement of 5.6 weeks.
- Lifestyle benefits – mortgage and financial advice, vouchers for various shopping outlets, employee referral scheme.
- Learning & development – e‑learning courses, training on site, apprenticeships, in‑house training.
- Health and wellbeing – life assurance scheme, mental health support specialists.
- Access to an Online GP for you and your dependents.
- Financial support and discounts on hundreds of retail sites.
- Cycle to Work scheme.
What We Are Looking For:
- Able to think and act quickly in emergencies or under pressure.
- Calm and confident when dealing with all demands from the public.
- Commitment to delivering excellent customer service.
Interested? Apply now and let your career take off!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
Rail Security and Trolley Officer in Hounslow employer: Wilson James
Wilson James is an exceptional employer, offering a supportive work culture at Heathrow Airport where employees can thrive in a dynamic environment. With comprehensive benefits including generous annual leave, lifestyle perks, and extensive learning and development opportunities, we prioritise the well-being and growth of our team members. Join us to be part of a diverse workforce committed to delivering outstanding service while enjoying unique advantages such as access to an Online GP and financial support.
StudySmarter Expert Advice🤫
We think this is how you could land Rail Security and Trolley Officer in Hounslow
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Rail Security and Trolley Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Wilson James. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Rail Security and Trolley Officer candidates.
✨Directly Apply to Wilson James
Don’t forget to apply for the Rail Security and Trolley Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Wilson James.
We think you need these skills to ace Rail Security and Trolley Officer in Hounslow
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Wilson James. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Wilson James.
How to prepare for a job interview at Wilson James
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Wilson James.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Wilson James.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Wilson James.
