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For Companies At a Glance
- Tasks: Be the friendly face of security, ensuring safety and delivering top-notch service.
- Company: Join Wilson James, a trusted name in estate services with a collaborative culture.
- Benefits: Earn £14.00 per hour, enjoy lifestyle perks, and access mental health support.
- Why this job: Make a real difference by keeping people safe while developing your skills.
- Qualifications: SIA Door Supervisor qualification required; a passion for service is essential.
- Other info: Great opportunities for progression and training in a dynamic environment.
We have an exciting opportunity for you to join us as a Front of House Security Officer at one of our clients based in Reading. You will work at a well‑established estate service and investment firm who act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration. You'll play a key role in upholding our client's security standards while representing the company with professionalism and pride — delivering top‑tier service and maintaining a strong corporate image in line with the guidance of our security management team.
About the Role
- Be the welcoming face of the site — always polite, professional, and friendly when interacting with the public, clients, and colleagues.
- Take ownership of site security by carrying out regular patrols, staying connected through radio communication, and keeping a sharp eye out for anything unusual.
- Deliver exceptional service through Front of House and reception duties, ensuring every visitor enjoys a seamless and positive experience.
- Protect the premises by controlling access and preventing unauthorised entry with confidence and professionalism.
- Stay proactive — report any damage or vulnerabilities that could affect site safety or security.
- Keep alert and responsive to all on‑site activity, taking swift, decisive action to minimise risk and maintain a safe environment.
- Act fast when it matters — report suspicious behaviour or vehicles immediately to the Security Control Room, Security Manager, or Police when required.
- Respond to fire alarms and emergencies in line with site procedures, demonstrating calm, clear thinking under pressure.
Why Join Us?
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores.
- Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in‑house training courses.
- Health and Wellbeing – Access to mental health support specialists and an Online GP for you and your dependents.
- Financial support and discounts on hundreds of retail sites.
- Cycle to Work scheme.
What We Are Looking For
- SIA Door Supervisor qualification.
Location: Reading, UK (Client site: 100 Longwater Avenue, Reading, RG2 6GP)
How to Apply: Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.
Equal Opportunities: Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
Front of House/Security officer employer: Wilson James
Contact Detail:
Wilson James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House/Security officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Wilson James. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your skills in security and customer service, as these are key for the Front of House role.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a Front of House position. Make sure you look professional and polished for your interview — it shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House/Security officer
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the Front of House/Security Officer role. Highlight your relevant experience and skills that align with the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wilson James
✨Know the Company Inside Out
Before your interview, take some time to research Wilson James. Understand their values, mission, and the specific role of a Front of House Security Officer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Front of House Security Officer, you'll be the first point of contact for visitors. Practice how you can demonstrate your politeness and professionalism during the interview. Think of examples where you've provided excellent customer service or handled difficult situations with grace.
✨Be Prepared for Scenario Questions
Expect questions that assess your ability to handle security-related scenarios. Prepare by thinking through how you would respond to various situations, like dealing with suspicious behaviour or managing emergencies. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the corporate image you’ll be representing as a Front of House Security Officer.