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- Tasks: Ensure safety at events, conduct patrols, and provide excellent customer service.
- Company: Wilson James is a leading managed service provider with over 30 years of experience.
- Benefits: Enjoy competitive pay, company sick pay, annual leave, and access to mental health support.
- Why this job: Join a dynamic team at a top oil and gas company, making a real impact.
- Qualifications: Must have DS SIA Licence and event experience, with a passion for customer service.
- Other info: Opportunities for career growth and internal mobility within the company.
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
We are looking for an Event Security Officer to join at one of our clients based in the Sunbury area. You will be working as part of a brilliant security team at one of the world's largest integrated oil and gas companies who are committed to their values of safety, respect, excellence, courage and one team. As an Event Security Officer you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience.
What do you get from us:
- The Role – Full Time, 50 hours per week, 5 days a week, 0700-1700 however if working an event the hours start at 1200 – 2200 (depending on event times)
- Pay: £13.86 per hour
- Company Sick Pay
- Annual leave entitlement of 5.6 weeks per year
- Company Pension Scheme
- Life Assurance Scheme
- Access to an Online GP Service for you and your dependents
- Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing – access to mental health support specialists
A typical day in the life as an Event Security Officer:
- Ensuring the building is safe and protected by carrying out both internal and external patrols, actively preventing any security concerns.
- Checking, and verifying entry passes, monitoring of alarm systems, access control and investigating any suspicious activity or behaviour.
- Interaction with customers, meeting and greeting both staff and visitors; listening to requests, taking an interest in what they have to say, show empathy, and be prepared to answer questions and follow up where you feel you might be able to help.
- Assist with scheduled events, responsible for the safety of attendees and staff, managing crowds, screening of guests and managing incidents that may occur.
What are we looking for?
- We are looking for people who are passionate about helping others and keeping those around you both safe and secure.
- DS SIA Licence
- Must have event experience
- Demonstrated customer facing / customer service or front-of-house experience
- Hard work and excitement for your job, we love to see people enjoying their role
- A positive attitude with experience in a customer service role.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
For information about Wilson James' commitment to Equality, Diversity and Inclusion, visit our website.
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.
Events Officer employer: Wilson James
Contact Detail:
Wilson James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Officer
✨Tip Number 1
Familiarise yourself with the core values of Wilson James, such as safety, respect, and customer satisfaction. During any interactions, whether in interviews or networking, highlight how your personal values align with theirs to demonstrate that you're a good cultural fit.
✨Tip Number 2
Showcase your event experience by discussing specific situations where you successfully managed security at events. Be prepared to share examples of how you handled crowd control or dealt with unexpected incidents, as this will illustrate your capability for the role.
✨Tip Number 3
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and the specifics of the Event Security Officer role. This can also help you build connections that may support your application.
✨Tip Number 4
Prepare to discuss your customer service skills in detail. Since the role involves interacting with attendees and staff, think of examples where you went above and beyond to ensure a positive experience for customers, as this will be crucial in your interview.
We think you need these skills to ace Events Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Event Security Officer position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: Emphasise any previous event security or customer service experience in your CV and cover letter. Use specific examples to demonstrate how you've successfully managed security concerns or provided excellent customer service in past roles.
Showcase Your Skills: Make sure to mention your DS SIA Licence and any other relevant certifications. Highlight your ability to work well under pressure, communicate effectively, and your passion for ensuring safety and security.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for Wilson James specifically and how you can contribute to their commitment to safety and customer satisfaction.
How to prepare for a job interview at Wilson James
✨Show Your Passion for Customer Service
As an Event Security Officer, your role revolves around providing exceptional customer service. Be prepared to share examples of how you've gone the extra mile for customers in previous roles. This will demonstrate your commitment to the values that Wilson James holds dear.
✨Highlight Relevant Experience
Make sure to discuss your event experience and any relevant security qualifications, such as your DS SIA Licence. Providing specific examples of past events where you ensured safety and security will help you stand out.
✨Demonstrate Team Spirit
Wilson James values teamwork, so be ready to talk about how you've collaborated with others in previous jobs. Share instances where you worked effectively within a team to achieve a common goal, especially in high-pressure situations.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various security scenarios. Think through potential situations you might face as an Event Security Officer and prepare your responses. This shows that you're proactive and ready to tackle challenges head-on.
