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- Tasks: Ensure safety through patrols, monitor access, and assist customers with their needs.
- Company: Join Wilson James, a global leader in security services.
- Benefits: Enjoy lifestyle perks, training opportunities, and health support.
- Why this job: Make a difference by protecting people and creating a welcoming environment.
- Qualifications: SIA Licence and customer service experience required.
- Other info: Diverse workplace with a commitment to equality and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Join our team as a Dedicated Relief Security Officer at Wilson James. This role is part of a global team that leads by example, operating from a technologically advanced control room.
About The Role
- Ensuring the building is safe and protected by carrying out both internal and external patrols and preventing any security concerns.
- Checking and verifying entry passes, monitoring alarm systems and access control, and investigating suspicious activity or behaviour.
- Interacting with customers, meeting and greeting both staff and visitors; listening to requests, showing empathy, and being prepared to answer questions and follow up where you feel you might be able to help.
It’s about going that extra mile to show people we care.
Why Join Us?
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Learning & Development – Encouragement of progression and a range of eLearning courses, on‑site training, apprenticeships and in‑house training courses.
- Health and Wellbeing – Life assurance scheme, access to mental health support specialists and an online GP for you and your dependents.
- Financial Support – Discounts on hundreds of retail sites and a cycle‑to‑work scheme.
What We Are Looking For
- SIA Licence.
- 5 years residency in the UK (due to vetting requirement).
- Hard work and a positive attitude with experience in a customer service role.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
On occasion we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.
Dedicated Relief Officer in City of London employer: Wilson James
Contact Detail:
Wilson James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dedicated Relief Officer in City of London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Wilson James. Check out their website and social media to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to security and customer service. Think about your past experiences and how they relate to the role of a Dedicated Relief Officer. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your people skills! As a Dedicated Relief Officer, you'll be interacting with customers and staff regularly. During your interview, share examples of how you've gone the extra mile in previous roles. This will demonstrate your commitment to excellent customer service and your ability to handle various situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a positive impression and keep yourself on their radar. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Dedicated Relief Officer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Dedicated Relief Officer role. Highlight any customer service experience and your SIA Licence, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to show us your personality and explain why you’re passionate about security and helping others. Don’t forget to mention how you can contribute to our team!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid jargon and make sure your key points stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Wilson James
✨Know Your Role
Familiarise yourself with the responsibilities of a Dedicated Relief Officer. Understand the importance of security protocols, customer interaction, and how to handle suspicious behaviour. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers and staff, prepare examples from your past experiences where you've gone the extra mile for someone. Highlight your empathy and problem-solving skills, as these are key traits that Wilson James values.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance not only shows respect for the interviewers but also reflects your understanding of the professional environment you'll be working in.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training opportunities available or how the team collaborates in the control room. It shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.