Aviation Security Mentor in Banbridge

Permanent Location: Belfast International Airport

Hours: Full time, Monday - Friday

Pay: £28,000 - £30,000 per annum

Are you looking for a new and exciting role? Join our team at Belfast International Airport as an Aviation Security Mentor.

About the Role:

We are seeking an experienced and highly professional Aviation Security Mentor to support the development and performance of Aviation Security Agents in line with the CAA Ground Security Operatives (GSO) syllabus. This role plays a critical part in ensuring regulatory compliance, operational resilience, and consistent performance standards across the operation. Acting as the key link between the station training team and operational delivery, you will provide high‑quality coaching, mentoring and performance monitoring to Aviation Security Agents undertaking On‑the‑Job Training (OJT). You will work closely with Duty Managers, Supervisors and the Training Team to ensure training compliance is maintained, documentation is accurate and up to date, and business continuity is supported through a sustainable pipeline of trained and competent Security Agents.

Why Join Us?

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists, Access to an Online GP for you and your dependents.
• Financial support, Discounts on hundreds of retail sites, Cycle to Work scheme.

Main Responsibilities:

• Deliver coaching and mentoring to Aviation Security Agents in line with the CAA GSO syllabus, supporting successful OJT sign‑off.
• Act as the conduit between the station training team and operational leadership, ensuring alignment and effective communication.
• Monitor, audit and assess the performance of Security Agents and Supervisors against regulatory and company standards.
• Maintain full, accurate and compliant OJT documentation and training records in line with CAA, DfT, Aviation entity and Wilson James requirements.
• Ensure all training materials and delivery meet the CAA Quality Assurance Framework.
• Monitor OJT effectiveness against operational targets, escalating concerns promptly to protect business continuity.
• Produce weekly progress reports on OJT activity for both training and operational leadership teams.
• Identify learning trends and support the Station Manager and Training Team in implementing remedial and refresher training plans.

What we are looking for:

• Strong presentation, interpersonal and leadership skills, with the ability to coach and influence at all levels.
• Knowledge of the National Aviation Security Programme (NASP) and associated regulatory directives.
• Demonstrable ability to maintain high performance standards and exemplary work ethic.
• Excellent communication and time management skills, with the ability to manage competing priorities.
• Ability to work independently, using initiative and sound judgement within a regulated environment.
• Proven capability to build and maintain positive working relationships with colleagues, clients and third parties.
• Strong attention to detail, particularly in maintaining accurate training and compliance documentation.
• Competent in Microsoft Word, Excel, Outlook and PowerPoint.
• Maintain high standards of personal presentation whilst mentoring in operational areas.
• Willingness to attend meetings and liaise with internal departments, business partners and third‑party stakeholders.
• Valid Counter Terrorist Check (CTC) clearance (or ability to obtain).

Interested? Apply now and let your career take off.

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.

For information about Wilson James' commitment to Equality, Diversity and Inclusion, Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants:

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.

Please note that successful internal applicants will be appointed on the terms and conditions applicable for this role and as detailed above, current terms and conditions will not apply.