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- Tasks: Join the Heathrow VIP Team as a Baggage Porter, handling luggage with care and precision.
- Company: Wilson James is a top provider in security and aviation services, with over 5,000 employees.
- Benefits: Earn £14.23 per hour, enjoy 5.6 weeks annual leave, and access lifestyle discounts.
- Why this job: Be part of an exciting airport environment while developing your skills and career.
- Qualifications: Must be customer-focused, organised, and able to work flexible shifts.
- Other info: Open to all qualified applicants; criminal convictions assessed individually.
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Do you have excellent customer service skills and are you looking for an exciting and rewarding new opportunity with a difference?
Wilson James are currently recruiting for a number of exciting positions at Heathrow Airport.
We are currently seeking professional and reliable Baggage Porters to work as part of the Heathrow VIP Team. You should be highly customer focused, well presented and organised.
Main Duties
- Collecting luggage against baggage list, making sure that all items are accounted for and loaded onto the baggage vehicle
- All luggage must be screened unless stated different from Dispatch or Duty Manager
- Ensure the integrity of all baggage to final delivery point
- Manually move baggage and baggage carts/trolleys from baggage hall to vehicle
- Carry out basic repair and maintenance of baggage cages
- Maintain discretion and confidentiality at all times
- Carry out daily maintenance checks of vehicle
- Assist the team with the upkeep of the WJ baggage fleet
- Complete all baggage paperwork and ensure the correct audit process is in place
- Clean and present the vehicle as directed by the team leader/dispatcher.
- Carry out miscellaneous vehicle duties or activities to include fuelling of any of the vehicles
Essential Criteria
- Be able to work a flexible shift pattern.
- In order to be able to obtain an airside pass you will need to be able to provide us with a 5 years checkable history and be able to compete a Criminal Record Check.
What We Can Offer You
- £14.23 per hour
- Annualised hours
- Annual leave of 5.6 weeks per year
- Life assurance scheme
- Company sick pay
- Pension Scheme
- Access to an Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
- Employee Assistance Programme that provides a health and wellbeing support service
- As an employer of choice, we focus on wellbeing, training, and career progression
- Employee Referral Scheme
About The Company
Wilson James is a leading security, construction logistics and aviation services provider with more than 5,000 employees. With in-depth sector and service expertise, we deliver solutions to clients operating across the Aviation, Construction, Corporate, Energy, Manufacturing, Maritime and Technology industries.
Wilson James are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
- Apply Now
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Location
Heathrow VIP
Windsor Suite, Heathrow Airport, Hounslow, Middlesex, UK, TW5 9LE
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Baggage Porter employer: Wilson James
Contact Detail:
Wilson James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Baggage Porter
✨Tip Number 1
Familiarise yourself with the layout of Heathrow Airport and the specific areas where Baggage Porters operate. Knowing the ins and outs of the airport can give you an edge during interviews, as it shows your commitment and readiness for the role.
✨Tip Number 2
Highlight your customer service experience in conversations or networking opportunities. Since this role requires excellent customer interaction, sharing specific examples of how you've provided outstanding service can make a strong impression.
✨Tip Number 3
Be prepared to discuss your ability to work flexible hours. The job requires a flexible shift pattern, so demonstrating your willingness and past experiences with varied schedules can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Wilson James. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
We think you need these skills to ace Baggage Porter
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role of a Baggage Porter requires excellent customer service skills, make sure to emphasise any relevant experience you have in this area. Use specific examples that showcase your ability to interact positively with customers.
Tailor Your CV: Customise your CV to reflect the key responsibilities mentioned in the job description. Focus on your organisational skills and any experience related to handling luggage or working in a fast-paced environment.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you are a good fit for the Heathrow VIP Team and how your skills align with their requirements.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Wilson James
✨Showcase Your Customer Service Skills
As a Baggage Porter, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in previous roles. Highlight your ability to handle difficult situations with grace and professionalism.
✨Demonstrate Organisational Skills
The role requires a high level of organisation, especially when managing luggage. Discuss any experiences where you successfully organised tasks or managed multiple responsibilities at once, showcasing your ability to stay calm under pressure.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Baggage Porter, such as handling luggage, maintaining confidentiality, and performing vehicle checks. Being knowledgeable about these tasks will show your genuine interest in the position.
✨Prepare for Flexibility
This job involves working flexible shifts, so be ready to discuss your availability. Emphasise your willingness to adapt to different schedules and your understanding of the importance of flexibility in a busy airport environment.
