Administrator

The Admin Support Officer plays a vital role in ensuring the smooth day-to-day operations of site-based activities. This role is responsible for accurate data entry, workforce scheduling, procurement support, and logistical planning. The successful candidate will be highly organised, detail-oriented, and confident using systems such as Microsoft, Time gate, Salesforce and SAP.

Permanent Full-Time role

Location: Heathrow

Hours: 5 on 2 off (09.00-17.00)

Pay: subject to experience

• Procurement Support: Raise and manage site-related purchase orders using SAP, ensuring timely and accurate processing of orders.
• Data Entry & Administration: Perform general administrative tasks including data input, document management, and reporting as required.
• Rostering: Create, update, and amend staff rosters in line with operational requirements, ensuring adequate coverage and compliance with working time regulations.
• Chauffeur Journey Planning: Coordinate and plan landside chauffeur journeys, ensuring efficient scheduling and communication with relevant stakeholders.
• Communication & Coordination: Liaise with site teams, suppliers, and internal departments to ensure smooth operations and resolve any administrative issues promptly.

• Annual leave entitlement of 5.6 weeks
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – We actively encourage progression and offer various eLearning courses, on-site training, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists, access to an Online GP for you and your dependents.
• Financial support, discounts on hundreds of retail sites.
• Progression opportunities – many of our team go on to senior and site management roles.
• A welcoming, respectful team culture.
• Cycle to Work scheme.

• Previous experience in an administrative or operations support role.
• Experience in using Salesforce, Time gate and SAP (or similar systems).
• Strong attention to detail and accuracy in data entry.
• Excellent organisational and time management skills.
• Ability to work independently and as part of a team.
• Strong communication skills, both written and verbal.
• Experience in Microsoft Office Suite (Excel, Outlook, Word).

• Experience in a high-end market service environment.
• SIA Licence.
• Knowledge of Airside roads and its surrounding areas.

Interested? Apply now and secure your future with us! Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications. Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.